Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Report: 25% of CEOs Expect AI to Lead to Job Cuts in 2024
January 16, 2024

A survey found that 25% of CEOs think artificial intelligence will trigger staffing reductions this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
OpenAI to Implement Digital Credentials to Prevent Misuse in Elections 
January 15, 2024

OpenAI is taking steps to prevent the misuse or exploitation of its artificial intelligence (AI) technology in upcoming global elections.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Microsoft Launches Premium Subscription for AI Companion Copilot
January 15, 2024

Microsoft introduced a premium subscription that adds capabilities to its artificial intelligence companion, Copilot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
2024 Is Already the Year of the AI-Driven Enterprise Reorganization
January 15, 2024

The resolutions many enterprise executives made for the new year likely involved driving new efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
eCommerce Solution Provider Constructor Launches AI Shopping Assistant
January 12, 2024

Constructor launched a generative artificial intelligence-powered AI Shopping Assistant (ASA) for use on eCommerce websites and mobile apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
World Economic Forum Plays Both Sides of the AI Debate
January 12, 2024

The world’s academics, CEOs and economists convened in Davos, Switzerland, this week for the annual World Economic Forum (WEF), with artificial intelligence (AI) occupying a split place on the agenda. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Lawyers Who Use AI Will Replace Those Who Don’t
January 12, 2024

In the generative artificial intelligence era, every industry will likely reap new efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
OpenAI’s ChatGPT Enterprise Gains 260 Customers in First 4 Months
January 11, 2024

OpenAI’s ChatGPT Enterprise has reportedly gained significant traction in the corporate world, with 260 businesses signing up for the service within four months of its launch.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Congressional Working Group to Study AI’s Impact on Financial Services 
January 11, 2024

A bipartisan congressional working group will explore the impact of artificial intelligence (AI) on the financial services and housing industries.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....