Grocers are no longer the dinosaurs of retail. The early months of the pandemic found consumers, so used to the intuitive user experiences offered by eCommerce giants such as Amazon, frustrated by leading grocers. With online shops that were difficult to navigate and in-store pickers’...
In 2021, the retail industry experienced a digital switchover into a “bring-it-to-me” world — one where the retail experience is ideally an instant one. Consumers amid a pandemic found things like curbside delivery and contactless payments intriguing and valuable. Get the Full Story Complete the form to...
Whether it’s baseball, Broadway or any number of other related scenarios, the old “You’re only as good as your last… (at-bat, performance etc.) quip is a perfect fit for retailers this new year, as they will be given no space to reflect on what was,...
Indian department store chain Future Retail recently asked a New Delhi court to declare its arbitration proceedings with Amazon in Singapore illegal, saying India’s antitrust agency had suspended a 2019 deal that Amazon used to assert its power over Future before it was factored into...
Although roughly half of Americans work for small and medium-sized businesses (SMBs) and these little companies — including retailers — collectively carry an outsized economic impact, their lack of resilience points to a need for greater investment in technology and automation. Get the Full Story...
Walgreens Boots Alliance might be looking to sell its Boots pharmacies in the U.K., with private equity firms likely being the recipients, a Saturday (Jan. 1) Forbes report says. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
After a nearly 90-day whirlwind of pre-season promos, holiday sales, product shortages, delivery constraints, and a stubborn spike in COVID counts, the peak retail rush is officially in the books, or as the Ink Spots sang in their 1947 classic; “It’s all over but the...
Americans’ returns of unwanted holiday gifts will prove costlier for retailers, CNN wrote Wednesday (Dec. 29), particularly as retailers grapple with higher costs due to the tag-team attack of the supply chain and labor market issues. Get the Full Story Complete the form to unlock...
With 2021 coming to a close and 2022 kicking off soon, now is a good time for retailers to hit pause. Here, we reflect on how retail is becoming more consumer-driven in new and unexpected ways, and highlight three key trends that stood tall and...
