Retail

Retail
Nordstrom’s Digital Sales and Enhanced Customer Experience Drive Growth in Q3
November 26, 2024

While digital sales continued to perform well at Nordstrom, enhancements to the overall customer experience paid off as well, according to CEO Erik Nordstrom. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Retail
Best Buy Revenues Dip as Consumers Await ‘Deals and Sales’
November 26, 2024

Best Buy says cautious, deal-chasing consumers and the presidential election kept quarterly sales muted. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Retail
Ross, TJX and Gap Pivot as Consumer Spending Shift Poses Challenges
November 26, 2024

As consumers remain cautious with their spending amid ongoing economic pressures, leading retail companies encountered a mixed landscape in the third quarter. Ross Stores, TJX Companies and Gap reported varying results, with some challenges tied to shifting consumer behaviors and signs of resilience in the off-price...

Retail
Kohl’s Appoints Michaels Chief Ashley Buchanan to Succeed Retiring CEO
November 25, 2024

Kohl’s has appointed Michaels Companies CEO Ashley Buchanan to succeed its current CEO Tom Kingsbury when Kingsbury steps down on Jan. 15. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Retail
Macy’s Employee Accused of Concealing $132 Million in Delivery Costs
November 25, 2024

Macy’s has delayed its earnings call after discovering a multimillion-dollar “intentional” employee accounting error. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Retail
J.P. Morgan Weighs In on Retail’s Three Big Moments of Truth
November 25, 2024

We all heard the saying as kids when parents and teachers offered up these words of wisdom: You only get one chance to make a first impression. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Retail
Rush Hour Retail: How Geolocation Impacts Customer Experience During the Holidays
November 25, 2024

The holiday shopping season is retailers’ peak period. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Retail
How Alto Pharmacy Is Redefining the Pharmacy Experience Through Digital Innovation
November 24, 2024

Alto Pharmacy is changing the pharmacy experience by leveraging digital solutions to improve patient care, streamline medication access and lower costs, said Karen Martell, vice president of enterprise partnerships for Alto Pharmacy. Get the Full Story Complete the form to unlock this article and enjoy...

Retail
China’s Secondhand Luxury Market Blooms as Consumers Feel Pinched
November 24, 2024

While Chinese consumers are struggling, the country’s secondhand luxury market is reportedly thriving. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....