Restaurants’ adoption of contactless technology has dramatically accelerated in the past year, as businesses and consumers alike sought out COVID-safe alternatives to pre-pandemic practices. In last month’s PYMNTS Citcon QR Code Tracker, we noted that restaurants saw a 25 percent increase in QR code usage...
Amid the pandemic, brick-and-mortar-less restaurants have rapidly grown from a relatively niche concept to a widely adopted solution to changes in the industry. Quick-service restaurant (QSR) giants like Wendy’s, Chipotle and Red Lobster have all opened new ghost kitchens in the last several months, while...
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Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Burger King, a latecomer to the loyalty game, announced Tuesday (Feb. 9) that it is testing a new rewards program. The “Royal Perks” platform will reward customers with “crowns,” awarding 10 crowns for every dollar spent, reports QSR Magazine. The program was developed in response...
Q4 was a difficult quarter in a difficult year for quick-service restaurants (QSRs), as the pandemic raged on, temperatures grew colder and diners returned to the warmth and safety of their homes. 2020’s restaurant sales fell $240 billion short of expectations, and 2.5 million jobs...
Demand for meal delivery continues to surge, with consumers still favoring the safety of at-home dining. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Anyone hungry? Awesome. In COVID-era ordering terms that’ll be 88 trillion tacos, 222.3 gazillion pizzas, and 900 oil tankers full of Diet-Coke, Sprite, Kombucha — the works. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
The National Restaurant Association, the country’s (and world’s) foodservice trade association, released its annual State of the Restaurant Industry report on Tuesday (Jan. 26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. The report looks at sales expectations for the coming year,...
