Black Friday 2022: High Prices Reshape Holiday Shopping Habits

More Consumers Shopped With Apps Than at Malls on Black Friday New PYMNTS research of 3,074 US consumers shows that fewer consumers shopped in-store on Black Friday this year, while more turned to their phones to score gifts for family and friends — especially Gen Z shoppers, nearly half of whom said it was their most important holiday shopping day.
Inside the November Report
  • 56M: Number of consumers opting out of holiday shopping entirely in 2022
  • 50%: Share of Black Friday purchases consumers financed using credit, loans or BNPL
  • 25%: Portion of Black Friday shoppers who shopped both online and in-store