Bridging The Gap: Mobile Card App Adoption Report
Inside the December 2019 report:
Bridging The Gap: Mobile Card App Adoption Report, a PYMNTS and Elan collaboration, seeks to better understand how consumers use credit card apps and the features and functions that could further enhance their appeal. The report is based on a survey of 2,000 U.S. consumers across a wide range of age and economic groups.
Key findings in the report include:
- 102 million U.S. consumers have downloaded mobile card apps
- 19.2 percent of app users cite fingerprint login as the most important in-app feature
- 70.1 percent of consumers use mobile card apps to better manage their accounts