Bridging The Gap: Mobile Card App Adoption Report

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Inside the December 2019 report:

Bridging The Gap: Mobile Card App Adoption Report, a PYMNTS and Elan collaboration, seeks to better understand how consumers use credit card apps and the features and functions that could further enhance their appeal. The report is based on a survey of 2,000 U.S. consumers across a wide range of age and economic groups.

Key findings in the report include:

  • 102 million U.S. consumers have downloaded mobile card apps
  • 19.2 percent of app users cite fingerprint login as the most important in-app feature
  • 70.1 percent of consumers use mobile card apps to better manage their accounts

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