The Digital Transformation Of Main Street SMBs

Two-Thirds Of Main Street SMBs Got 2021 Sales Lift From Digital Payment Innovations How did Main Street SMBs get through the last 18 months? With a heaping portion of digital payments innovation. The Digital Transformation Of Main Street SMBs report shows how 67 percent of the establishments that line the main streets and side streets of the local economy used digital and touchless payments innovation to get them through 2020, and expect to meet or exceed 2019 sales in 2021.
Inside the August Study
  • 78 percent: Share of Main Street SMBs in rural areas that still believe their local communities are far from returning to normal
  • 73 percent: Portion of Main Street SMBs that believe their businesses must be able to run at full capacity before their communities can return to normal
  • 41 percent: Share of Main Street SMBs that are struggling with increases in supplier or provider prices due to the pandemic

PYMNTS Pandenomics® Report Series

Main Street Index Q3 2022: The Post-Pandemic State Of Play For Main Street Businesses
The Post-Pandemic Consumer At 18 Months
The Main Street Merchant Index
After Vaccines: What Mass Vaccinations Mean For Main Street Merchants
Consumers And The New Retail Landscape
The New Digital Consumer
2021's Main Street Business Survivor
Mapping Consumers’ Return To The Physical World
Main Street SMBs: The 18-Month Outlook Brief
To Vaccinate Or Not To Vaccinate: Measuring The Impact Of A Covid-19 Vaccine On Consumers’ Digital Lifestyles
The Emerging Post-COVID-19 Consumer Survey
Main Street's Six-Month Checkpoint