Consumers And The New Retail Landscape

NEW DATA: U.S. Shoppers Have Spoken, And There's No Going Back From Digital Consumers have tasted the ease of shopping in a digital-first economy, and there is no going back. The Consumers and The New Retail Landscape study surveyed 2,225 U.S. consumers to examine the rise of a retail landscape based on convenience, practicality and digital-first consumer preferences.
Inside the May Study
  • 36 percent: Share of consumers who increased more than one digital activity during the past year so they could use time spent shopping in stores for other activities
  • 33 percent: Portion of unvaccinated consumers who plan to start shopping in grocery stores more once they are vaccinated
  • 54 percent: Share of consumers earning more than $100,000 annually who use restaurant aggregator services

PYMNTS Pandenomics® Report Series

Main Street Index Q3 2022: The Post-Pandemic State Of Play For Main Street Businesses
The Post-Pandemic Consumer At 18 Months
The Main Street Merchant Index
The Digital Transformation Of Main Street SMBs
After Vaccines: What Mass Vaccinations Mean For Main Street Merchants
The New Digital Consumer
2021's Main Street Business Survivor
Mapping Consumers’ Return To The Physical World
Main Street SMBs: The 18-Month Outlook Brief
To Vaccinate Or Not To Vaccinate: Measuring The Impact Of A Covid-19 Vaccine On Consumers’ Digital Lifestyles
The Emerging Post-COVID-19 Consumer Survey
Main Street's Six-Month Checkpoint