DIGITAL IDENTITY LIFESTYLE CAPSULE
The PYMNTS Digital Identity Lifestyle Capsule series, a PYMNTS and Socure collaboration, provides an overview of — and additional insights into — the consumer trends dominating the digital security market. The inaugural edition examines the intersection of digital security, online banking and financial services to determine what customers really want from their FIs in terms of data and fraud protection.
INSIDE THE DECEMBER STUDY
- 68.5 percent of customers were “very” or “extremely” satisfied with their authentication methods
- 40.9 percent of satisfied consumers said they were satisfied due to their method’s data security
- 63.4 percent of customers are authenticating themselves online when it comes to healthcare authenticated via mobile