Digital Identity Lifestyle

The PYMNTS Digital Identity Lifestyle Capsule series, in collaboration with Socure, provides an overview of — and additional insights into — the consumer trends dominating the digital security market. The inaugural edition examines the intersection of digital security, online banking and financial services to determine what customers really want from their FIs in terms of data and fraud protection.

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Inside the February Study:

  • 68.5 percent: Share of customers who are “very” or “extremely” satisfied with their authentication methods
  • 40.9 percent: Portion of satisfied consumers who say they were satisfied due to their method’s data security
  • 63.4 percent: Share of customers who authenticate themselves online when it comes to healthcare authenticated via mobile

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