The Healthcare Payment Experience

The Healthcare Payment Experience Report, a PYMNTS and Rectangle Health collaboration, is based on a census-balanced survey of more than 2,000 consumers' healthcare payments experiences and the challenges they face. The report reveals key insights into how offering flexible payment options and digital-first experiences can help medical providers keep their patients from seeking healthcare services elsewhere.
Inside the January Report
  • 63 percent: Portion of healthcare consumers who express interest in access to payment plans
  • 54 percent: Share of patients who want to manage their payments digitally
  • 33 percent: Share of patients who say establishing payment plans would entice them to switch medical providers

    First Name*

    Last Name*

    Title*

    Company*

    Country*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS. 

    Rectangle Health Healthcare Report Series

    Generation HealthTech: How Digital Tools Amplify Millennial Patient Loyalty
    Connected Healthcare: What Consumers Want From Their Healthcare Customer Experiences
    Healthcare Payments Innovation