AI chatbots

Conversational AI Could Win Back 72% of Bank Customers

Conversational AI Could Win Back 72% of Bank Customers
Conversational AI Could Win Back 72% of Bank Customers
July 31, 2025  |  Artificial Intelligence

As banks face shrinking margins and fierce competition from FinTech startups, a surprising new asset is emerging: conversation.  Artificial intelligence (AI)-driven conversational solutions built atop...

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Musk Hints at Kid-Friendly Version of AI Chatbot Grok
Musk Hints at Kid-Friendly Version of AI Chatbot Grok
July 20, 2025  |  Artificial Intelligence

Elon Musk’s artificial intelligence (AI) chatbot is about to spawn a new generation. “We’re going to make Baby Grok, an app dedicated to kid-friendly content,”...

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Search Marketing Loses Ground as AI Reshapes Consumer Discovery
Search Marketing Loses Ground as AI Reshapes Consumer Discovery
July 16, 2025  |  Artificial Intelligence

For years, small and mid-sized businesses (SMBs) have relied on search engine optimization (SEO) to drive discovery, traffic and sales. But the rise of generative...

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California Advances Bill Regulating AI Companions Amid Concerns Over Mental Health Issues
California Advances Bill Regulating AI Companions Amid Concerns Over Mental Health Issues
July 09, 2025  |  Artificial Intelligence

A California bill aimed at regulating the use of artificial intelligence (AI) companion chatbots cleared a key legislative hurdle this week, as lawmakers sought to...

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Banks Adopting AI Agents After Seeing Benefits of AI Chatbots
Banks Adopting AI Agents After Seeing Benefits of AI Chatbots
June 30, 2025  |  Artificial Intelligence

Artificial intelligence (AI) chatbots and AI agents are reportedly taking on more tasks in the financial services industry. In some cases, these “digital employees” have...

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Enterprises Embrace AI Assistants to Boost Productivity, Efficiency
Enterprises Embrace AI Assistants to Boost Productivity, Efficiency
June 05, 2025  |  Artificial Intelligence

From fast food chains and eCommerce companies to banks and law firms, AI assistants are becoming integral to business operations. Think ChatGPT but for internal...

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Why AI Chatbots Are the New ‘Must-Have’ for Online Retailers
Why AI Chatbots Are the New ‘Must-Have’ for Online Retailers
May 28, 2025  |  Artificial Intelligence

The days of writing SEO-friendly copy that would be enough to bring customers to a brand’s website will soon be a thing of the past,...

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Google’s Character.AI Deal Reportedly Draws Antitrust Attention
Google’s Character.AI Deal Reportedly Draws Antitrust Attention
May 22, 2025  |  ANTITRUST

The Department of Justice is reportedly probing whether a Google artificial intelligence (AI) deal violates antitrust law. At issue is Google’s agreement with chatbot maker...

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