banking technology

How Teachers Federal Credit Union Is Rewriting Its Playbook With AI Automation
How Teachers Federal Credit Union Is Rewriting Its Playbook With AI Automation
May 29, 2025  |  Credit Unions

Teachers Federal Credit Union, one of the largest U.S. credit unions with more than $9.7 billion in assets and over 460,000 members, is using artificial...

READ MORE >
Bank of America to Spend $4 Billion on AI and New Tech Initiatives in 2025 
Bank of America to Spend $4 Billion on AI and New Tech Initiatives in 2025 
April 08, 2025  |  Banking

Bank of America is allocating $4 billion — or nearly a third of its overall technology budget for this year — toward new initiatives including...

READ MORE >
Credit Unions Embrace ‘Business as Unusual’ Through Collaboration and Innovation
Credit Unions Embrace ‘Business as Unusual’ Through Collaboration and Innovation
February 05, 2025  |  Opinion

Innovation and collaboration lead to new ways to meet credit union needs, Velera Chief Service Officer Dean Young writes in a new PYMNTS eBook, “The Innovation Mindset:...

READ MORE >
BIS: Central Banks Need ‘Comprehensive Risk Management Strategy’ for AI
BIS: Central Banks Need ‘Comprehensive Risk Management Strategy’ for AI
January 29, 2025  |  artificial intelligence

Central banks must balance innovation and risk mitigation when looking to adopt artificial intelligence, the Bank for International Settlements (BIS) said in a report released...

READ MORE >
US Bank Focuses on ‘Totality of the Customer’
US Bank Focuses on ‘Totality of the Customer’
January 28, 2025  |  Opinion

Understanding customers and providing them with personalized banking solutions is key, U.S. Bank SVP and Chief Product Officer Rob Seidman writes in a new PYMNTS...

READ MORE >
90% of FinTechs View Credit Unions as Collaborators, Not Competitors
90% of FinTechs View Credit Unions as Collaborators, Not Competitors
January 03, 2025  |  Credit Unions

In the financial services market, credit unions (CUs) and financial technology (FinTech) companies are moving from rivals to partners. As consumer demand for seamless banking...

READ MORE >
Mbanq Debuts AI-Powered Loan Origination Platform Comet
Mbanq Debuts AI-Powered Loan Origination Platform Comet
November 25, 2024  |  Banking

Banking technology company Mbanq has debuted Mbanq Comet, an AI-powered digital loan origination platform. Get the Full Story Complete the form to unlock this article and enjoy...

READ MORE >
Digital-First Banking’s Mantra: Check Friction at the Virtual Front Door
Digital-First Banking’s Mantra: Check Friction at the Virtual Front Door
November 14, 2024  |  Opinion

Banks and credit unions will need to focus on customer experience, security and technology, Candescent Chief Product Officer Doug Brown writes in a new PYMNTS...

READ MORE >
Technology Collaboration Set to ‘Supercharge’ Service-Oriented Approach
Technology Collaboration Set to ‘Supercharge’ Service-Oriented Approach
November 12, 2024  |  Opinion

Collaboration will be key for payment industry players to deliver value in marketing, fraud, risk and operations, Banyan Chief Commercial Officer Mike Minelli writes in...

READ MORE >