banking technology

How Teachers Federal Credit Union Is Rewriting Its Playbook With AI Automation

How Teachers Federal Credit Union Is Rewriting Its Playbook With AI Automation
How Teachers Federal Credit Union Is Rewriting Its Playbook With AI Automation
May 29, 2025  |  Credit Unions

Teachers Federal Credit Union, one of the largest U.S. credit unions with more than $9.7 billion in assets and over 460,000 members, is using artificial...

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Bank of America to Spend $4 Billion on AI and New Tech Initiatives in 2025 
Bank of America to Spend $4 Billion on AI and New Tech Initiatives in 2025 
April 08, 2025  |  Banking

Bank of America is allocating $4 billion — or nearly a third of its overall technology budget for this year — toward new initiatives including...

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Credit Unions Embrace ‘Business as Unusual’ Through Collaboration and Innovation
Credit Unions Embrace ‘Business as Unusual’ Through Collaboration and Innovation
February 05, 2025  |  Opinion

Innovation and collaboration lead to new ways to meet credit union needs, Velera Chief Service Officer Dean Young writes in a new PYMNTS eBook, “The Innovation Mindset:...

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BIS: Central Banks Need ‘Comprehensive Risk Management Strategy’ for AI
BIS: Central Banks Need ‘Comprehensive Risk Management Strategy’ for AI
January 29, 2025  |  artificial intelligence

Central banks must balance innovation and risk mitigation when looking to adopt artificial intelligence, the Bank for International Settlements (BIS) said in a report released...

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US Bank Focuses on ‘Totality of the Customer’
US Bank Focuses on ‘Totality of the Customer’
January 28, 2025  |  Opinion

Understanding customers and providing them with personalized banking solutions is key, U.S. Bank SVP and Chief Product Officer Rob Seidman writes in a new PYMNTS...

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90% of FinTechs View Credit Unions as Collaborators, Not Competitors
90% of FinTechs View Credit Unions as Collaborators, Not Competitors
January 03, 2025  |  Credit Unions

In the financial services market, credit unions (CUs) and financial technology (FinTech) companies are moving from rivals to partners. As consumer demand for seamless banking...

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Mbanq Debuts AI-Powered Loan Origination Platform Comet
Mbanq Debuts AI-Powered Loan Origination Platform Comet
November 25, 2024  |  Banking

Banking technology company Mbanq has debuted Mbanq Comet, an AI-powered digital loan origination platform. Get the Full Story Complete the form to unlock this article and enjoy...

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Digital-First Banking’s Mantra: Check Friction at the Virtual Front Door
Digital-First Banking’s Mantra: Check Friction at the Virtual Front Door
November 14, 2024  |  Opinion

Banks and credit unions will need to focus on customer experience, security and technology, Candescent Chief Product Officer Doug Brown writes in a new PYMNTS...

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Technology Collaboration Set to ‘Supercharge’ Service-Oriented Approach
Technology Collaboration Set to ‘Supercharge’ Service-Oriented Approach
November 12, 2024  |  Opinion

Collaboration will be key for payment industry players to deliver value in marketing, fraud, risk and operations, Banyan Chief Commercial Officer Mike Minelli writes in...

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