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Payments company Discover‘s new chief executive officer doesn’t believe that banks should be worried about tech giants like Amazon. Get the Full Story Complete the...
While consumers are able to contact companies through digital channels, some still like to make a traditional phone call every once in a while and...
In news reported Thursday (Jan. 25) by the Denver Business Journal, eCommerce giant Amazon has struck a deal with Colorado-based call center operator STARTEK to acquire...
The age-old question of whether technology will replace human jobs has been a tough one to answer but hotly debated over the past few years....
President Donald Trump wants to bring more jobs back to the U.S., and lawmakers have asked the Trump administration to pay particular attention to the...
There are a bunch of people who’ve reinvented the phone - but not a single one that’s actually reinvented the phone call. Alan Truitt, chief...