chatbot

How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back
How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back
July 09, 2020  |  Restaurant innovation

In a bid toward normality, states are reopening. No surprise, after months of lockdown: We all want to get something to eat. And we’d like...

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Deep Dive: How FIs, Customers Are Navigating The Coronavirus-Inspired Spike In Digital Banking Demand
Deep Dive: How FIs, Customers Are Navigating The Coronavirus-Inspired Spike In Digital Banking Demand
April 30, 2020  |  Next-Gen Debit

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’...

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Adjusting The Goalpost In Buyer-Supplier Negotiations
Adjusting The Goalpost In Buyer-Supplier Negotiations
April 02, 2020  |  B2B Payments

Managing supplier relationships strategically is more crucial than ever to maintain supply chain flow and keep store shelves stocked. But when a company like Walmart...

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India Launches WhatsApp Chatbot
India Launches WhatsApp Chatbot
March 22, 2020  |  Coronavirus

Tech companies are acting quickly to install updates and new programs to help people stay safe and informed as the coronavirus continues its worldwide spread....

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Regions Bank Makes A Digital Push With The Help Of AI
Regions Bank Makes A Digital Push With The Help Of AI
November 14, 2019  |  Banking

In the face of growing competition, banks are rethinking legacy processes and digitizing their customer journeys. For Alabama-based Regions Bank, artificial intelligence (AI) is the...

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Personalizing Travel Planning With Artificial Intelligence Chatbots
Personalizing Travel Planning With Artificial Intelligence Chatbots
August 06, 2019  |  Retail

Some entrepreneurs come across an emerging technology and find a new way to apply to it to everyday problems. Eddy Travels Co-Founder and CEO Edmundas...

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Serko Debuts Digital Human As A Travel Assistant
Serko Debuts Digital Human As A Travel Assistant
August 02, 2019  |  B2B Payments

Corporate travel and expense management solution provider Serko has teamed up with FaceMe to design what it claims to be the world’s first digital human...

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Are Consumers Ready For Chatbot Customer Service?
Are Consumers Ready For Chatbot Customer Service?
July 12, 2019  |  Commerce

For better or worse, call centers are often retailers’ public face. Customer service can make a stronger impression on consumers than other factors like price,...

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Financial Management Chatbot Plum Raises $4.5M
Financial Management Chatbot Plum Raises $4.5M
May 02, 2019  |  Investments

Plum, a FinTech chatbot app created to help people manage money, has raised $4.5 million in a funding round, reaching a total of $6.3 million,...

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