For better or worse, call centers are often retailers’ public face. Customer service can make a stronger impression on consumers than other factors like price,...
Plum, a FinTech chatbot app created to help people manage money, has raised $4.5 million in a funding round, reaching a total of $6.3 million,...
To make it easier for customers to register for baby gifts, accessories and supplies, Walmart introduced a new baby registry after taking steps such as...
Cash may never really die, but that doesn’t mean speed enabled by digital technology isn’t playing a varied role in payment change and innovation. As...
Zoovu, a company that provides artificial intelligence (AI)-powered digital assistants in a software-as-a-service suite for brands, has raised $14 million in a series B financing...
WEX, the global provider of corporate payments solutions, announced Thursday (Jan. 10) a partnership with AI.io, the voice technology company, to launch Halo Travel, a...
Patents are the lifeblood of innovation, innovation the lifeblood of FinTech. In the race for FinTech-related patents, it seems tech firms are leading banks. Elsewhere,...
Japanese clothing retailer Uniqlo rolled out shopping chatbot Uniqlo IQ on Thursday (August 2), which acts as a digital concierge service. According to a report...
As Facebook continues its forays into commerce, the company has filed a patent for a messaging bot that enables users to pay for items. The...