chatbot

Are Consumers Ready For Chatbot Customer Service?
Are Consumers Ready For Chatbot Customer Service?
July 12, 2019  |  Commerce

For better or worse, call centers are often retailers’ public face. Customer service can make a stronger impression on consumers than other factors like price,...

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Financial Management Chatbot Plum Raises $4.5M
Financial Management Chatbot Plum Raises $4.5M
May 02, 2019  |  Investments

Plum, a FinTech chatbot app created to help people manage money, has raised $4.5 million in a funding round, reaching a total of $6.3 million,...

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Walmart Debuts Revamped Baby Registry
Walmart Debuts Revamped Baby Registry
April 04, 2019  |  Retail

To make it easier for customers to register for baby gifts, accessories and supplies, Walmart introduced a new baby registry after taking steps such as...

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What Makes For Real Change In Payments?
What Makes For Real Change In Payments?
March 20, 2019  |  Today In Data

Cash may never really die, but that doesn’t mean speed enabled by digital technology isn’t playing a varied role in payment change and innovation. As...

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Zoovu Raises $14M To Expand Use Of AI Digital Sales Assistants
Zoovu Raises $14M To Expand Use Of AI Digital Sales Assistants
February 07, 2019  |  eCommerce

Zoovu, a company that provides artificial intelligence (AI)-powered digital assistants in a software-as-a-service suite for brands, has raised $14 million in a series B financing...

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WEX Launches Travel Chatbot
WEX Launches Travel Chatbot
January 10, 2019  |  Voice Activation

WEX, the global provider of corporate payments solutions, announced Thursday (Jan. 10)  a partnership with AI.io, the voice technology company, to launch Halo Travel, a...

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In FinTech, The Race for Patents (And More)
In FinTech, The Race for Patents (And More)
August 14, 2018  |  B2B Payments

Patents are the lifeblood of innovation, innovation the lifeblood of FinTech. In the race for FinTech-related patents, it seems tech firms are leading banks. Elsewhere,...

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Uniqlo Launches Chatbot That Acts As Digital Concierge
Uniqlo Launches Chatbot That Acts As Digital Concierge
August 02, 2018  |  Retail

Japanese clothing retailer Uniqlo rolled out shopping chatbot Uniqlo IQ on Thursday (August 2), which acts as a digital concierge service. According to a report...

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Facebook Files Patent For eCommerce Messenger Bot
Facebook Files Patent For eCommerce Messenger Bot
July 13, 2018  |  Facebook

As Facebook continues its forays into commerce, the company has filed a patent for a messaging bot that enables users to pay for items. The...

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