Today in PYMNTS data, businesses spend trillions on travel without knowing where the money goes, Nigeria’s digital identity program will cost millions more than expected...
Sizzle Of the Week: Grocery Customers Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
In the era of Wix, Squarespace and GoDaddy, it can be hard to remember that once upon a time building a quality website was a...
Just before the 20th century, two entrepreneurs found a new use for stamps — other than postage on a letter. Get the Full Story Complete...
Chatbots, or virtual customer assistants (VCAs), will be used in 25 percent of customer service and support operations by 2020, up from just 2 percent...
Merchants may be able to deliver the best experiences to their customers through their own apps, but not all customers want to take up hundreds...
That the era of conversational commerce is officially upon us can be seen in any number of anecdotal metrics – from the glut of voice-centric AI...
Artificial intelligence (AI) was one of 2017’s hottest industry buzzwords as many have begun turning to machines to solve problems that are simply too large...
With the procurement function now a critical component of strategic corporate growth, procurement executives have earned a seat at the business leaders’ table and are...