chatbots

Unattended Retail Can Boost Visits To Stores
Unattended Retail Can Boost Visits To Stores
April 19, 2018  |  Retail

Consumers want their orders faster than ever before. Quick-service restaurants (QSRs) are working to make the ordering process faster too. Get the Full Story Complete...

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Bitcoin Daily: Cryptojacking Jumped 8500 Percent In 4Q, Ben The Chatbot Trades Bitcoin
Bitcoin Daily: Cryptojacking Jumped 8500 Percent In 4Q, Ben The Chatbot Trades Bitcoin
March 23, 2018  |  Bitcoin

Bitcoin fell below the $9,000 mark on Thursday (March 22), CNBC reported. The drop came as news surfaced that Japanese regulators were scrutinizing cryptocurrencies. Bitcoin...

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Today In Data: Business Travel Spend, Digital IDs And AI-Powered Banking
Today In Data: Business Travel Spend, Digital IDs And AI-Powered Banking
February 27, 2018  |  Today In Data

Today in PYMNTS data, businesses spend trillions on travel without knowing where the money goes, Nigeria’s digital identity program will cost millions more than expected...

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Chatbots Sizzle, SSN Numbers Fizzle And Grocery Shoppers Feel The Love
Chatbots Sizzle, SSN Numbers Fizzle And Grocery Shoppers Feel The Love
February 23, 2018  |  Sizzle/Fizzle

Sizzle Of the Week: Grocery Customers Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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The Drag-And-Drop Future Of Developing For Voice
The Drag-And-Drop Future Of Developing For Voice
February 21, 2018  |  Innovation

In the era of Wix, Squarespace and GoDaddy, it can be hard to remember that once upon a time building a quality website was a...

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Today’s Loyalty Chatbots And Apps Evolved From S&H Reward Stamps
Today’s Loyalty Chatbots And Apps Evolved From S&H Reward Stamps
February 20, 2018  |  Loyalty & Rewards

Just before the 20th century, two entrepreneurs found a new use for stamps — other than postage on a letter. Get the Full Story Complete...

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25 Percent Of Customer Services Handled By Chatbots In Two Years
25 Percent Of Customer Services Handled By Chatbots In Two Years
February 20, 2018  |  Chatbots

Chatbots, or virtual customer assistants (VCAs), will be used in 25 percent of customer service and support operations by 2020, up from just 2 percent...

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Gift Cards: Not Just For Merchant Apps Or The Holidays
Gift Cards: Not Just For Merchant Apps Or The Holidays
February 08, 2018  |  Retail

Merchants may be able to deliver the best experiences to their customers through their own apps, but not all customers want to take up hundreds...

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Speaking Conversation Commerce’s Language
Speaking Conversation Commerce’s Language
January 25, 2018  |  Mastercard

That the era of conversational commerce is officially upon us can be seen in any number of anecdotal metrics – from the glut of voice-centric AI...

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