Sections
chipotle
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Restaurant innovationThe Ordering Innovations Attracting Restaurant Customers
The ongoing pandemic has hit few industries as hard as it has hit the...
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NewsRetail's Digital Shift, SPACs, And DoorDash's IPO Plans Top This...
It’s the end of another week and the end of a busy month. The...
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ResTechChipotle Debuts Quiz Game With BOGO Rewards
Chipotle is rolling out its new trivia game, Chipotle IQ, which will allow high-scoring...
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Restaurant innovationChipotle’s Chief Restaurant Officer On What’s Next For Restaurants
Not unlike squirrels storing nuts for winter, some companies saw the resilience of digital...
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RetailDigital Initiatives Help QSRs Survive A Q2 Earnings Famine
A quick look at some recent earnings reports illustrates how digital innovation is softening the COVID-19...
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EarningsDigital Drives 61 Pct Of Chipotle’s Q2 Sales
The digital shift saved Chipotle in Q2. The company announced earnings Thursday (July 22)...
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Restaurant innovationWhy The Food Industry Has To Change What It Brings...
For a consumer, the most important deciding factor in picking a place to eat...
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Restaurant innovationAs States Reopen, QSRs Are Learning What Consumers Need To...
Restaurants operators are being met with unprecedented economic fallout from the ongoing COVID-19 pandemic...
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EarningsChipotle Digital Sales Jump 80.8 Pct Amid Delivery, Loyalty Expansion
Amid rocketing digital sales and a growing loyalty program, Chipotle Mexican Grill reported better-than-expected...
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Mobile Order AheadSocial Distancing And Account Takeovers — COVID-19's Impact On QSRs
The mobile ordering industry has steadily gained steam, with nearly 50 million consumers expected...
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Mobile Order AheadQdoba's Upgraded App Leaves No Reward Point Behind
Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having...
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RetailChipotle's Creator Leaves Board, Vacates Exec Chair Title
Following the appointment of Chipotle Mexican Grill’s CEO Brian Niccol to chairman, the chain’s Founder...
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Mobile Order AheadDeep Dive: QSRs Leverage AI To Fight ATOs And Credential...
Restaurants are diving head first into digital innovations, such as mobile ordering and rewards...
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Today In DataDeveloping Brick-and-Mortar Stores For QSRs, Sleep Brands
Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some...
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RetailHow Ghost Kitchens Are Altering The QSR Landscape
As more consumers place their food orders through digital channels, eateries are adapting to...
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Restaurant innovationNew Chipotle Stores To Feature Drive-Throughs, Walk-Up Windows
Chipotle announced on Thursday (Dec. 19) that it is testing out a different restaurant...
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The WeekenderAlphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers'...
It’s the end of the workweek, and the PYMNTS Weekender is here to make...
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Restaurant innovationUnwrapping Chipotle’s Evolving Digital Ordering Strategy
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to...
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NewsTop News In Payments: ECB Has Mulled Public Digital Currency;...
In today’s top news, the European Central Bank (ECB) has mulled using a public...
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Restaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for...
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ResTechHow ResTech Pioneers Drive Dine-In, Pick Up And Order-Ahead Innovation
As mobile apps take hold in the quick-service restaurant (QSR) landscape, consumers are ordering...
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Mobile Order AheadHow Wahlburgers Keeps Fraud Off The Order-Ahead Menu
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a...
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Restaurant innovationNew Formats Deliver For Food Ordering
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore....
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EarningsChipotle Drives Digital To Q3 Wins
Get ready for more digital drive-throughs in the world of quick-service restaurants (QSRs). That...
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RetailThe ABCs Of QSR Mobility
Five years ago, tapping a mobile phone to order ahead was still a relatively...
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Mobile Order AheadDeep Dive: How Artificial Intelligence Makes QSRs Smarter
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism...
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RetailQSRs Provide Fresh Look At Retail Innovation Trends
For a glimpse at how innovation is playing out in the retail world, it...
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Mobile Order AheadHow Chipotle Rewards Customers, Not Hackers
Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently...
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Security & FraudWhy Mobile Rewards Programs Attract Fraud
In the latest Mobile Order-Ahead Tracker, PYMNTS explores the latest developments in the world...
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Mobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of...
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and...
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EarningsDigital Gains (Payments) Ground, Across Verticals
Companies across far-flung verticals reported earnings this past week – disparate enough so that...
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RetailRetailers Up Their Loyalty And Rewards Games
Recent days have brought new evidence of the importance of robust loyalty and rewards...
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RetailChipotle’s Q2 Digital Sales Skyrocket; Rewards Members Exceed 5M
As digital sales continue to skyrocket and a new rewards program takes hold, Chipotle...
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RetailOnline Retailers Face New Threats From Hackers
Death, taxes and data breaches – those are perhaps the only sure things in...
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ResTechQSRs Notch Mobile Ordering, Loyalty Gains In 2019
Look at the quick-service restaurant (QSR) industry and see how, in some part, the...
- Retail
When Loyalty Innovation Is On QSRs' Menus
To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating...
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Security & FraudThe Chipotle Hack And The Troubling Trend Of Credential Stuffing
The news out of Chipotle feels a bit like déjà vu, as it’s a...
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Security & FraudChipotle Hacked, Payment Credentials Compromised
Chipotle Mexican Grill has been the victim of a cyberattack that compromised the credit...
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InnovationOn National Burrito Day, Chipotle Serves Up Signs Of QSR...
As far as made-up, non-holiday holidays go, you could probably do worse than National...
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RetailChipotle's Loyalty Program And Developing A Digital Experience
Though Chipotle rolled out its points-based loyalty system nationwide yesterday, the upgrade itself has...
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Digital PaymentsVenmo, Chipotle Pair On Loyalty Program
Chipotle Mexican Grill has teamed up with Venmo to expand its loyalty program amid...
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EarningsEarnings March On As GrubHub Stumbles, Snap Has Pep
The data deluge continues, and the earnings roundup this week has some positives —...
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RetailChipotle Teams Up With DoorDash For Delivery
As Chipotle Mexican Grill seeks to bring more people to eat its tacos and...
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RetailChipotle Unveils Food Accelerator Program
To help get back to its “food with integrity” roots, Chipotle Mexican Grill has...
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RetailRetail Pulse: The End Of The End For Toys R...
This is it: The end of the end for Toys R Us. The iconic...
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RetailChipotle To Shutter 65 Restaurants
It seems Chipotle is ramping up its marketing efforts — and closing down some...
- Retail
Chipotle New Menu Items For Big Changes
Quick-service restaurant (QSR) chain Chipotle Mexican Grill is gearing up for some big changes...
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RetailChipotle May Add More Drive-Thru Lanes
As Chipotle Mexican Grill ramps up its digital efforts, the quick-service restaurant chain (QSR)...
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Mobile Order AheadQSR Customers Ordering Meals Via Smartphone On The Rise
Philz Coffee added a new way for consumers to skip the counter in March by...
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Today In DataMobile Makes The World Go ‘Round
The great mobile commerce switchover felt like it was always coming but never arriving....
