Sections
chipotle
-
4.3KMobile Order AheadQdoba’s Upgraded App Leaves No Reward Point Behind
Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since...
-
1.4KRetailChipotle’s Creator Leaves Board, Vacates Exec Chair Title
Following the appointment of Chipotle Mexican Grill’s CEO Brian Niccol to chairman, the chain’s Founder Steve Ells has left the board and vacated...
-
1.6KMobile Order AheadDeep Dive: QSRs Leverage AI To Fight ATOs And Credential Stuffing
Restaurants are diving head first into digital innovations, such as mobile ordering and rewards programs. These merchants have always been vulnerable to...
-
1.3KToday In DataDeveloping Brick-and-Mortar Stores For QSRs, Sleep Brands
Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs...
-
7.3KRetailHow Ghost Kitchens Are Altering The QSR Landscape
As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy...
-
1.9KRestaurant innovationNew Chipotle Stores To Feature Drive-Throughs, Walk-Up Windows
Chipotle announced on Thursday (Dec. 19) that it is testing out a different restaurant design in effort to keep its billion-dollar digital...
-
3.2KThe WeekenderAlphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers’ Licenses Top This Week’s News
It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest...
-
4.2KRestaurant innovationUnwrapping Chipotle’s Evolving Digital Ordering Strategy
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since...
-
2.8KNewsTop News In Payments: ECB Has Mulled Public Digital Currency; Grab Debuts Numberless Card In Batches
In today’s top news, the European Central Bank (ECB) has mulled using a public cryptocurrency if international payments inside of Europe stayed...
-
6.4KRestaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the...
-
5.3KResTechHow ResTech Pioneers Drive Dine-In, Pick Up And Order-Ahead Innovation
As mobile apps take hold in the quick-service restaurant (QSR) landscape, consumers are ordering their favorite foods for delivery. They are trading...
-
4.2KMobile Order AheadHow Wahlburgers Keeps Fraud Off The Order-Ahead Menu
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of...
-
3.2KRestaurant innovationNew Formats Deliver For Food Ordering
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore. Drive-thrus, practically invented by QSRs, are having trouble...
-
3.9KEarningsChipotle Drives Digital To Q3 Wins
Get ready for more digital drive-throughs in the world of quick-service restaurants (QSRs). That was one of the main messages on Tuesday...
-
3.2KRetailThe ABCs Of QSR Mobility
Five years ago, tapping a mobile phone to order ahead was still a relatively exotic idea. Starbucks mobile rewards were still new...
-
3.1KMobile Order AheadDeep Dive: How Artificial Intelligence Makes QSRs Smarter
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor...
-
3.8KRetailQSRs Provide Fresh Look At Retail Innovation Trends
For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent...
-
3.4KMobile Order AheadHow Chipotle Rewards Customers, Not Hackers
Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently expanded its digital offerings to include a loyalty...
-
4.7KSecurity & FraudWhy Mobile Rewards Programs Attract Fraud
In the latest Mobile Order-Ahead Tracker, PYMNTS explores the latest developments in the world of QSR rewards programs and how credential stuffing...
-
7.1KMobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
-
3.3KEarningsDigital Gains (Payments) Ground, Across Verticals
Companies across far-flung verticals reported earnings this past week – disparate enough so that one might not see the connections between, say,...
-
2.7KRetailRetailers Up Their Loyalty And Rewards Games
Recent days have brought new evidence of the importance of robust loyalty and rewards programs in retail – an area of ongoing...
-
2.2KRetailChipotle’s Q2 Digital Sales Skyrocket; Rewards Members Exceed 5M
As digital sales continue to skyrocket and a new rewards program takes hold, Chipotle Mexican Grill beat analysts’ expectations for second-quarter earnings....
-
5.3KRetailOnline Retailers Face New Threats From Hackers
Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers...
-
4.1KResTechQSRs Notch Mobile Ordering, Loyalty Gains In 2019
Look at the quick-service restaurant (QSR) industry and see how, in some part, the future of retail technology is playing out, a...
- 3.4KRetail
When Loyalty Innovation Is On QSRs’ Menus
To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies....
-
8.2KSecurity & FraudThe Chipotle Hack And The Troubling Trend Of Credential Stuffing
The news out of Chipotle feels a bit like déjà vu, as it’s a story we’ve all heard before. Reports have appeared...
-
9.2KSecurity & FraudChipotle Hacked, Payment Credentials Compromised
Chipotle Mexican Grill has been the victim of a cyberattack that compromised the credit card payment information for a small number of...
-
13.2KInnovationOn National Burrito Day, Chipotle Serves Up Signs Of QSR Innovation
As far as made-up, non-holiday holidays go, you could probably do worse than National Burrito Day, which takes place on Thursday (April...
-
6.5KRetailChipotle’s Loyalty Program And Developing A Digital Experience
Though Chipotle rolled out its points-based loyalty system nationwide yesterday, the upgrade itself has been a long time coming. The fast casual...
-
9.0KDigital PaymentsVenmo, Chipotle Pair On Loyalty Program
Chipotle Mexican Grill has teamed up with Venmo to expand its loyalty program amid huge growth of its digital platform. The quick-service...
-
5.0KEarningsEarnings March On As GrubHub Stumbles, Snap Has Pep
The data deluge continues, and the earnings roundup this week has some positives — such as in Fiserv’s gains ahead of a...
-
5.6KRetailChipotle Teams Up With DoorDash For Delivery
As Chipotle Mexican Grill seeks to bring more people to eat its tacos and burritos, the quick service restaurant (QSR) is teaming...
-
3.5KRetailChipotle Unveils Food Accelerator Program
To help get back to its “food with integrity” roots, Chipotle Mexican Grill has unveiled an accelerator program. The effort, in conjunction...
-
2.6KRetailRetail Pulse: The End Of The End For Toys R Us
This is it: The end of the end for Toys R Us. The iconic toy retailer closes the last of its 700...
-
5.9KRetailChipotle To Shutter 65 Restaurants
It seems Chipotle is ramping up its marketing efforts — and closing down some shops — as part of its attempted revamp...
- 5.3KRetail
Chipotle New Menu Items For Big Changes
Quick-service restaurant (QSR) chain Chipotle Mexican Grill is gearing up for some big changes as it revamps its menu, adding new items...
-
9.4KRetailChipotle May Add More Drive-Thru Lanes
As Chipotle Mexican Grill ramps up its digital efforts, the quick-service restaurant chain (QSR) may roll out more drive-thru lanes. Chipotle currently...
-
6.2KMobile Order AheadQSR Customers Ordering Meals Via Smartphone On The Rise
Philz Coffee added a new way for consumers to skip the counter in March by adding a new order-ahead mobile app — with...
-
3.8KToday In DataMobile Makes The World Go ‘Round
The great mobile commerce switchover felt like it was always coming but never arriving. However, the payments world has finally started to...
-
9.0KMobile Order AheadHow Chipotle Manages Soaring Mobile Order Demand
Making order-ahead work takes the right mix of technology, timing and training — a lesson Chipotle has learned after debuting mobile ordering...
-
7.7KMobile Order AheadTRENDING: Chipotle’s CIO On A Decade Of Mobile Order-Ahead
Rarely are the first ideas the brightest. Thomas Edison, for one, claimed to have found 10,000 ways not to make a lightbulb...
-
6.4KRetailRestaurants Take On Digital Innovation With Mobile Ordering And Payments
It’s a big job to bring restaurant dining and ordering options to consumers who may use multiple digital channels. To keep up...
-
4.5KRetailChipotle Hires Taco Bell’s CEO
After turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant (QSR), CEO Brian Niccol is heading...
-
4.1KRetailChipotle Earnings Report Shows Turnaround May Take Time
Quick-service restaurant (QSR) Chipotle Mexican Grill slightly beat fourth-quarter earnings estimates, helped by higher menu prices and despite declining foot traffic. The restaurant...
-
4.3KRetailDomino’s CEO Says He’s Not Moving To Chipotle
The CEO of Domino’s Pizza, J. Patrick Doyle, said the rumors are simply not true: He’s not moving to Chipotle Mexican Grill...
-
3.2KRetailChipotle On Hunt For New CEO
Fast-casual restaurant chain Chipotle Mexican Grill has announced it is searching for a new chief executive officer. News reports from CNBC said Wednesday the...
-
6.6KRetailChipotle’s Order Ahead Upgrade
Chipotle is rolling out a new mobile app aimed at enhancing the customer’s dining and online ordering experience. “Our guests are increasingly...
-
3.8KRetailStocks Sink At Chipotle As Burrito Chain Announces Disappointing Quarter
Chipotle Mexican Grill will be opening fewer locations in 2017 and 2018, according to news from Reuters. This comes after the announcement of...
-
4.7KData DiveTransitions Edition: Sofi, Chipotle And Equifax
Friday officially arrived last Friday – although that was likely a bit more noticeable if you spent your weekend west of the Rockies, where the...
