Sections
chipotle
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1.5KRestaurant innovationNew Chipotle Stores To Feature Drive-Throughs, Walk-Up Windows
Chipotle announced on Thursday (Dec. 19) that it is testing out a different restaurant design in effort to keep its billion-dollar digital...
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2.9KThe WeekenderAlphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers’ Licenses Top This Week’s News
It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest...
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2.8KRestaurant innovationUnwrapping Chipotle’s Evolving Digital Ordering Strategy
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since...
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2.5KNewsTop News In Payments: ECB Has Mulled Public Digital Currency; Grab Debuts Numberless Card In Batches
In today’s top news, the European Central Bank (ECB) has mulled using a public cryptocurrency if international payments inside of Europe stayed...
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5.3KRestaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the...
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4.2KResTechHow ResTech Pioneers Drive Dine-In, Pick Up And Order-Ahead Innovation
As mobile apps take hold in the quick-service restaurant (QSR) landscape, consumers are ordering their favorite foods for delivery. They are trading...
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3.6KMobile Order AheadHow Wahlburgers Keeps Fraud Off The Order-Ahead Menu
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of...
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2.6KRestaurant innovationNew Formats Deliver For Food Ordering
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore. Drive-thrus, practically invented by QSRs, are having trouble...
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3.6KEarningsChipotle Drives Digital To Q3 Wins
Get ready for more digital drive-throughs in the world of quick-service restaurants (QSRs). That was one of the main messages on Tuesday...
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2.9KRetailThe ABCs Of QSR Mobility
Five years ago, tapping a mobile phone to order ahead was still a relatively exotic idea. Starbucks mobile rewards were still new...
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2.8KMobile Order AheadDeep Dive: How Artificial Intelligence Makes QSRs Smarter
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor...
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3.6KRetailQSRs Provide Fresh Look At Retail Innovation Trends
For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent...
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2.8KMobile Order AheadHow Chipotle Rewards Customers, Not Hackers
Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently expanded its digital offerings to include a loyalty...
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4.2KSecurity & FraudWhy Mobile Rewards Programs Attract Fraud
In the latest Mobile Order-Ahead Tracker, PYMNTS explores the latest developments in the world of QSR rewards programs and how credential stuffing...
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6.8KMobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
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2.9KEarningsDigital Gains (Payments) Ground, Across Verticals
Companies across far-flung verticals reported earnings this past week – disparate enough so that one might not see the connections between, say,...
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2.6KRetailRetailers Up Their Loyalty And Rewards Games
Recent days have brought new evidence of the importance of robust loyalty and rewards programs in retail – an area of ongoing...
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2.0KRetailChipotle’s Q2 Digital Sales Skyrocket; Rewards Members Exceed 5M
As digital sales continue to skyrocket and a new rewards program takes hold, Chipotle Mexican Grill beat analysts’ expectations for second-quarter earnings....
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4.8KRetailOnline Retailers Face New Threats From Hackers
Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers...
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4.0KResTechQSRs Notch Mobile Ordering, Loyalty Gains In 2019
Look at the quick-service restaurant (QSR) industry and see how, in some part, the future of retail technology is playing out, a...
- 3.2KRetail
When Loyalty Innovation Is On QSRs’ Menus
To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies....
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7.8KSecurity & FraudThe Chipotle Hack And The Troubling Trend Of Credential Stuffing
The news out of Chipotle feels a bit like déjà vu, as it’s a story we’ve all heard before. Reports have appeared...
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8.8KSecurity & FraudChipotle Hacked, Payment Credentials Compromised
Chipotle Mexican Grill has been the victim of a cyberattack that compromised the credit card payment information for a small number of...
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12.9KInnovationOn National Burrito Day, Chipotle Serves Up Signs Of QSR Innovation
As far as made-up, non-holiday holidays go, you could probably do worse than National Burrito Day, which takes place on Thursday (April...
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6.3KRetailChipotle’s Loyalty Program And Developing A Digital Experience
Though Chipotle rolled out its points-based loyalty system nationwide yesterday, the upgrade itself has been a long time coming. The fast casual...
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8.6KDigital PaymentsVenmo, Chipotle Pair On Loyalty Program
Chipotle Mexican Grill has teamed up with Venmo to expand its loyalty program amid huge growth of its digital platform. The quick-service...
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4.9KEarningsEarnings March On As GrubHub Stumbles, Snap Has Pep
The data deluge continues, and the earnings roundup this week has some positives — such as in Fiserv’s gains ahead of a...
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5.3KRetailChipotle Teams Up With DoorDash For Delivery
As Chipotle Mexican Grill seeks to bring more people to eat its tacos and burritos, the quick service restaurant (QSR) is teaming...
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3.3KRetailChipotle Unveils Food Accelerator Program
To help get back to its “food with integrity” roots, Chipotle Mexican Grill has unveiled an accelerator program. The effort, in conjunction...
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2.5KRetailRetail Pulse: The End Of The End For Toys R Us
This is it: The end of the end for Toys R Us. The iconic toy retailer closes the last of its 700...
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5.8KRetailChipotle To Shutter 65 Restaurants
It seems Chipotle is ramping up its marketing efforts — and closing down some shops — as part of its attempted revamp...
- 5.2KRetail
Chipotle New Menu Items For Big Changes
Quick-service restaurant (QSR) chain Chipotle Mexican Grill is gearing up for some big changes as it revamps its menu, adding new items...
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8.2KRetailChipotle May Add More Drive-Thru Lanes
As Chipotle Mexican Grill ramps up its digital efforts, the quick-service restaurant chain (QSR) may roll out more drive-thru lanes. Chipotle currently...
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6.0KMobile Order AheadQSR Customers Ordering Meals Via Smartphone On The Rise
Philz Coffee added a new way for consumers to skip the counter in March by adding a new order-ahead mobile app — with...
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3.7KToday In DataMobile Makes The World Go ‘Round
The great mobile commerce switchover felt like it was always coming but never arriving. However, the payments world has finally started to...
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8.7KMobile Order AheadHow Chipotle Manages Soaring Mobile Order Demand
Making order-ahead work takes the right mix of technology, timing and training — a lesson Chipotle has learned after debuting mobile ordering...
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7.5KMobile Order AheadTRENDING: Chipotle’s CIO On A Decade Of Mobile Order-Ahead
Rarely are the first ideas the brightest. Thomas Edison, for one, claimed to have found 10,000 ways not to make a lightbulb...
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6.1KRetailRestaurants Take On Digital Innovation With Mobile Ordering And Payments
It’s a big job to bring restaurant dining and ordering options to consumers who may use multiple digital channels. To keep up...
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4.4KRetailChipotle Hires Taco Bell’s CEO
After turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant (QSR), CEO Brian Niccol is heading...
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4.0KRetailChipotle Earnings Report Shows Turnaround May Take Time
Quick-service restaurant (QSR) Chipotle Mexican Grill slightly beat fourth-quarter earnings estimates, helped by higher menu prices and despite declining foot traffic. The restaurant...
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4.1KRetailDomino’s CEO Says He’s Not Moving To Chipotle
The CEO of Domino’s Pizza, J. Patrick Doyle, said the rumors are simply not true: He’s not moving to Chipotle Mexican Grill...
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3.1KRetailChipotle On Hunt For New CEO
Fast-casual restaurant chain Chipotle Mexican Grill has announced it is searching for a new chief executive officer. News reports from CNBC said Wednesday the...
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6.5KRetailChipotle’s Order Ahead Upgrade
Chipotle is rolling out a new mobile app aimed at enhancing the customer’s dining and online ordering experience. “Our guests are increasingly...
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3.7KRetailStocks Sink At Chipotle As Burrito Chain Announces Disappointing Quarter
Chipotle Mexican Grill will be opening fewer locations in 2017 and 2018, according to news from Reuters. This comes after the announcement of...
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4.5KData DiveTransitions Edition: Sofi, Chipotle And Equifax
Friday officially arrived last Friday – although that was likely a bit more noticeable if you spent your weekend west of the Rockies, where the...
- 5.4KRetail
Chipotle Says ‘Goodbye Chorizo, Hello Queso’
In restaurant news, the people have spoken and, apparently, they have had enough chorizo. That is the takeaway from Chipotle’s latest corporate...
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4.8KRetailRetail Works To Aid Harvey Victims
When the going gets tough, America’s retailers and restaurants get going. Food companies nationwide have poured out assistance to those affected by...
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8.1KResTechQSRs Recovering From Food Scares – Can It Be Done?
In the restaurant business, dirty hands are a deal-breaker. Just ask Chipotle, which has been subpoenaed after the most recent norovirus outbreak...
- 5.2KResTech
Bad Press Will Keep Chipotle’s Prices Down, For Now
Another Norovirus outbreak couldn’t dent Chipotle’s confidence in itself as the QSR chain looks to raise prices to keep up with rising...
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3.5KSizzle/FizzleBig Banks Sizzle, Chipotle Fizzles And Samsung Snags Some Sizzle Earnings
Sizzle: PayPal: Two hundred and ten million of anything is a big number. But especially so when it comes in the form of...
