churn

Deep Dive: Charting The Course Of An Evolving Subscription Market
Deep Dive: Charting The Course Of An Evolving Subscription Market
July 17, 2020  |  Subscription Commerce

The pandemic has in a few short months radically altered how consumers shop. Even though stay-at-home orders have been eased across the U.S., many consumers...

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How Better Predictive Tech Cuts SaaS Subscription Churn
How Better Predictive Tech Cuts SaaS Subscription Churn
May 18, 2020  |  Subscriptions

For software providers, churn is the enemy against which they are always fighting — in both its voluntary and involuntary forms. That’s for good reason,...

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How Personalization Can Help Fuel The Subscriber Retention Buzz
How Personalization Can Help Fuel The Subscriber Retention Buzz
May 15, 2020  |  Subscription Commerce

A growing share of consumers are seeking comfort and convenience in subscription services as they remain at home to curb the spread of the COVID-19...

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Refining The Fight Against Subscription Churn
Refining The Fight Against Subscription Churn
April 30, 2020  |  Subscriptions

As one looks across the subscription landscape with an eye toward combating the consistent issue that churn presents, there are often small breakpoints where churn...

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Deep Dive: Optimizing Subscriptions In The Sharing Economy
Deep Dive: Optimizing Subscriptions In The Sharing Economy
February 10, 2020  |  Subscription Commerce

The sharing economy has rapidly expanded in the U.S., but even the most popular innovations fall out of favor if they do not keep customers...

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How Patreon Overcame Its Subscription Struggles
How Patreon Overcame Its Subscription Struggles
February 07, 2020  |  Subscription Commerce

Complex payment plans and hidden processing fees on content sharing platforms can send subscribers looking for services elsewhere — something Patreon learned the hard way...

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After Subscription Stumbles, How Patreon Won Back Customer Trust
After Subscription Stumbles, How Patreon Won Back Customer Trust
February 06, 2020  |  Subscription Commerce

   Two of the most compelling and fastest-growing sectors in the business landscape in recent years are the subscription model and the sharing economy. Similar...

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Deep Dive: How Securing Customer Onboarding Can Curb Negative Option Billing Subscription Creep
Deep Dive: How Securing Customer Onboarding Can Curb Negative Option Billing Subscription Creep
January 17, 2020  |  Subscription Commerce

The subscription eCommerce market is a favorite among consumers and businesses, growing more than 100 percent annually for the past five years. Subscription’s promises of...

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