connected commerce

Uber Eats Partners With Big Lots as Aggregators Expand Retail Presence
Uber Eats Partners With Big Lots as Aggregators Expand Retail Presence
November 22, 2023  |  Aggregators

Uber Eats is stepping up its non-restaurant offerings, getting into discount retail with its new partnership with Big Lots. Uber announced the aggregator’s addition of the retail...

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Goldman Sachs Plans to Shed GM Card
Goldman Sachs Plans to Shed GM Card
November 08, 2023  |  Credit Cards

Goldman Sachs is reportedly hoping to offload its General Motors (GM) credit card program. The move, as reported Tuesday (Nov. 7) by the Wall Street...

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Netflix’s Merchandise Moves Highlight the Rise of Connected, Contextual Commerce  
Netflix’s Merchandise Moves Highlight the Rise of Connected, Contextual Commerce  
October 02, 2023  |  Connected Economy

In 2018, writing about the ways in which mobile devices and technology changed the world, PYMNTS CEO Karen Webster noted: “In the three-plus decades since consumers...

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Meta Unveils 28 AI Personas and Next-Generation Smart Glasses
Meta Unveils 28 AI Personas and Next-Generation Smart Glasses
September 27, 2023  |  Meta

Meta has introduced 28 new artificial intelligence (AI)-powered personas and a new generation of smart glasses. The new offerings were unveiled Wednesday (Sept. 27) during...

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The EV Transition Is Revving Up Connected Efficiencies for Commercial Fleets
The EV Transition Is Revving Up Connected Efficiencies for Commercial Fleets
September 27, 2023  |  Connected Economy

No product might be more emblematic of today’s technical innovation than the car. That’s because the humble automobile has been so swept up in the...

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Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
August 24, 2023  |  Retail

The recent news that Shein and Forever 21 are linking up to cross-sell underscores the importance of returns as part of the commerce continuum. As...

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Generative AI’s Biggest Impact May Be as a Specialist
Generative AI’s Biggest Impact May Be as a Specialist
August 24, 2023  |  artificial intelligence

General-purpose innovations can often fall into the solution-in-search-of-a-problem trap.  After all, to a hammer everything looks like a nail. And to large language models (LLMs), everything might...

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Social Media Shopping Blocked By a Lack of Trust 
Social Media Shopping Blocked By a Lack of Trust 
August 21, 2023  |  Retail

Shopping over social media seems to be the next frontier of eCommerce spend, with 43% of consumers (approximately 110 million individuals) browsing these platforms to...

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Meta Reportedly Adds Infrastructure Team and Divests Itself of Kustomer
Meta Reportedly Adds Infrastructure Team and Divests Itself of Kustomer
May 05, 2023  |  Meta

Meta has reportedly added one team and divested itself of another. The tech giant added 10 people experienced in artificial intelligence (AI) networking technology, Reuters reported Friday...

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