Consumer Engagement

Study Finds Subscribers Pay Up for Convenience, Even With Inflation
Study Finds Subscribers Pay Up for Convenience, Even With Inflation
July 06, 2022  |  Subscription Commerce

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eBay: Offline Payment Preferences Are Changing Online Habits
eBay: Offline Payment Preferences Are Changing Online Habits
December 11, 2020  |  Consumer Payments

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Design Matters: Data Analytics Take Lead In Designing User Experiences That Drive Sales
Design Matters: Data Analytics Take Lead In Designing User Experiences That Drive Sales
December 09, 2020  |  Merchant Innovation

Beautifully designed user experiences are, unfortunately, not always good user experiences. As digital analytics firm Air360 Founder Florent Defontis told Karen Webster in a recent...

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Digital-First Economy Values Personalized Video For Consumer Engagement
Digital-First Economy Values Personalized Video For Consumer Engagement
December 08, 2020  |  Retail

A picture, the old expression goes, is worth a thousand words. Expanding on that adage, a video must be worth a thousand pictures. It’s a...

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Blackhawk Debuts One-Stop Gift Card, eGift Management
Blackhawk Debuts One-Stop Gift Card, eGift Management
September 29, 2020  |  Retail

Global branded payments provider Blackhawk has debuted a new service allowing companies to outsource gift card and eGift program management, according to a news release...

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Mastercard: It’s The End Of Rewards Points As We Know It
Mastercard: It’s The End Of Rewards Points As We Know It
October 31, 2019  |  Mastercard

Consumers are awash in points. Starbucks gives them Stars, airlines give them frequent flier miles, Bee Built has Swarm Swag and Pixi Beauty hands out...

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EMV’s Delay Has Been The Convenience Store’s Innovation Gain
EMV’s Delay Has Been The Convenience Store’s Innovation Gain
October 01, 2019  |  Gas Station Retail

EMV seems to be that payments issue that just won’t go away, but not in the U.S., where at least one vital and robust sector...

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