It appears consumers worldwide are migrating to voice, according to the latest edition of the Capgemini Consulting Digital Transformation Institute Conversational Commerce survey. Based on the results...
Anyone who’s ever checked into a hotel knows the drill. Traveler, usually tired traveler, walks through the front door, approaches the front desk to check...
About 30 days from now, most of you reading this who made a New Year’s resolution will have broken it. Don’t feel too bad –...
It appears that 2017 was a good year for omnichannel shopping, particularly according to the eCommerce Foundation’s recently released “United States Ecommerce Country Report” that covered...
The economic world before the Great Recession and the world ten years hence are similar-looking — but in many ways fundamentally different — places. And...
Sure, the gifts may all have been open, the roast beef consumed and the carols all sung — and yet the holiday season continues on...