When Daylight Saving Time (DST) starts and ends, most Americans lose or gain an hour of sleep — and while this can lead to some...
The wealth effect is in full force, it seems. The Wall Street Journal reported Monday (Jan. 29) that stock prices, levitating as they are, and...
It’s time to talk more about what we’re really trying to accomplish for consumers — and for our businesses — and less about the tactics some are...
It appears consumers worldwide are migrating to voice, according to the latest edition of the Capgemini Consulting Digital Transformation Institute Conversational Commerce survey. Based on the results...
Anyone who’s ever checked into a hotel knows the drill. Traveler, usually tired traveler, walks through the front door, approaches the front desk to check...
About 30 days from now, most of you reading this who made a New Year’s resolution will have broken it. Don’t feel too bad –...
It appears that 2017 was a good year for omnichannel shopping, particularly according to the eCommerce Foundation’s recently released “United States Ecommerce Country Report” that covered...