consumer insights

Consumers Make Budgets Work by Doing More Than Cutting Back

Consumers Make Budgets Work by Doing More Than Cutting Back
Consumers Make Budgets Work by Doing More Than Cutting Back
August 25, 2026  |  Consumer Finance

Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. Get the Full...

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European Consumers’ Inflation Expectations Ease Despite Middle East War Uncertainty
European Consumers’ Inflation Expectations Ease Despite Middle East War Uncertainty
August 21, 2026  |  Economy

European consumers’ inflation expectations inched down in July, the European Central Bank said in a Friday (Aug. 21) press release. Get the Full Story Complete the form to unlock this...

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How the Top 17% of Card Issuers Build High Customer Lifetime Value
How the Top 17% of Card Issuers Build High Customer Lifetime Value
July 30, 2026  |  Credit Cards

Seventeen percent of card issuers have reached the high customer lifetime value (CLTV) tier. What sets them apart isn’t the number of capabilities they’ve deployed,...

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Credit Lines Become the New Household Liquidity Buffer
Credit Lines Become the New Household Liquidity Buffer
July 21, 2026  |  Consumer Finance

Consumers are watching their spending more closely, but they are not giving up the financial leeway that credit can provide. Get the Full Story Complete...

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Every Dollar Gets a Job as Financial Pressure Builds
Every Dollar Gets a Job as Financial Pressure Builds
July 21, 2026  |  Consumer Finance

Consumers under the greatest financial pressure are not simply spending less. They are becoming more selective about where every dollar goes. Get the Full Story...

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Is Revolving Credit Cooling or Simply Catching Its Breath?
Is Revolving Credit Cooling or Simply Catching Its Breath?
July 08, 2026  |  Economy

Consumer credit rarely moves in a straight line, and May’s Federal Reserve data offered a reminder that one month’s pause can support more than one...

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Flexible Rewards Push Merchants and Issuers to Rethink Loyalty
Flexible Rewards Push Merchants and Issuers to Rethink Loyalty
June 30, 2026  |  Loyalty & Rewards

Loyalty points have largely remained trapped inside the programs that issued them. That model is beginning to loosen as a growing number of initiatives promote...

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The Pink Skirt Problem: Why AI Agents Can’t Own Serendipity
The Pink Skirt Problem: Why AI Agents Can’t Own Serendipity
June 10, 2026  |  Artificial Intelligence

The best thing I ever bought while shopping for a blue blazer was a pink skirt. Get the Full Story Complete the form to unlock...

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