consumer insights

Is Revolving Credit Cooling or Simply Catching Its Breath?

Is Revolving Credit Cooling or Simply Catching Its Breath?
Is Revolving Credit Cooling or Simply Catching Its Breath?
July 08, 2026  |  Economy

Consumer credit rarely moves in a straight line, and May’s Federal Reserve data offered a reminder that one month’s pause can support more than one...

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Flexible Rewards Push Merchants and Issuers to Rethink Loyalty
Flexible Rewards Push Merchants and Issuers to Rethink Loyalty
June 30, 2026  |  Loyalty & Rewards

Loyalty points have largely remained trapped inside the programs that issued them. That model is beginning to loosen as a growing number of initiatives promote...

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The Pink Skirt Problem: Why AI Agents Can’t Own Serendipity
The Pink Skirt Problem: Why AI Agents Can’t Own Serendipity
June 10, 2026  |  Artificial Intelligence

The best thing I ever bought while shopping for a blue blazer was a pink skirt. Get the Full Story Complete the form to unlock...

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What Revolving Credit’s 10.4% Growth Says About Consumer Resilience
What Revolving Credit’s 10.4% Growth Says About Consumer Resilience
June 07, 2026  |  Consumer Finance

Call it the trillion-dollar question, focused on the U.S. consumer: How much longer can spending keep outpacing the economic headlines? Get the Full Story Complete...

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72% of Consumers Pay for Instant Income Access
72% of Consumers Pay for Instant Income Access
June 04, 2026  |  Real-Time Payments

Instant payments are increasingly being judged less by how fast money moves and more by what faster access allows consumers to do. Get the Full...

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Retail Sales Growth Masks Consumer Pullback Across Key Categories
Retail Sales Growth Masks Consumer Pullback Across Key Categories
May 14, 2026  |  Economy

Retail sales rose again in April, but the latest government data showed consumers continuing to shift spending toward necessities while pulling back in several categories...

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Consumers Are Learning to Trust AI Through Shopping
Consumers Are Learning to Trust AI Through Shopping
May 14, 2026  |  Artificial Intelligence

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the...

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Issuers Chase Top of Wallet Through Better Apps
Issuers Chase Top of Wallet Through Better Apps
May 14, 2026  |  Credit Cards

As credit card spending remains resilient across many consumer segments, issuers are confronting a more nuanced contest over where that spending ultimately lands: not simply...

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