Consumer Spending

The Four COVID Personas, Part 4: ‘Office Shifters’
The Four COVID Personas, Part 4: ‘Office Shifters’
July 14, 2020  |  Coronavirus

Over months of research in which we surveyed more than 18,000 U.S. consumers, PYMNTS has identified four distinctly new shopper personas emerging from the pandemic...

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What Digital 3.0 ‘Convenience Shifters’ Want From Merchants
What Digital 3.0 ‘Convenience Shifters’ Want From Merchants
July 10, 2020  |  Coronavirus

Shapeshifting is rarely convenient (ask any werewolf), but in the case of a newly-minted persona that PYMNTS calls the “convenience shifter” some COVID-era behavioral changes...

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BoA: Big Restaurants Are Recovering Quicker From Pandemic
BoA: Big Restaurants Are Recovering Quicker From Pandemic
July 09, 2020  |  Economy

Big restaurant chains are faster to recover from the pandemic as compared to smaller independent eateries, Bank of America (BoA) said, as reported by CNBC....

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The Four COVID Personas, Part 2: ‘Safety Shifters’
The Four COVID Personas, Part 2: ‘Safety Shifters’
July 09, 2020  |  Coronavirus

“The truth is that consumers’ attitudes about the COVID-19 pandemic vary dramatically by their personal circumstances and preferences. Some are working professionals who have been...

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Rocky Road Confronts Digital (And Hesitant) Consumer For Rest Of 2020
Rocky Road Confronts Digital (And Hesitant) Consumer For Rest Of 2020
July 08, 2020  |  Economy

For the digital consumer — for the U.S. economy — a recovery is in the cards, yes. Get the Full Story Complete the form to...

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Why The Pandemic Could Boost Buy Now Pay Later (BNPL)
Why The Pandemic Could Boost Buy Now Pay Later (BNPL)
July 07, 2020  |  Retail

U.S. consumer spending has plummeted since the COVID-19 pandemic led to worldwide closure of nearly everything. However, our recent Buy Now Pay Later Tracker found that the outbreak...

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The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital
The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital
July 06, 2020  |  Payments Innovation

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Get the Full Story Complete the form to...

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What Q1 And Q2 Is Telling Us About The Rest Of 2020
What Q1 And Q2 Is Telling Us About The Rest Of 2020
July 06, 2020  |  Retail

Only halfway in, 2020 feels,  of course, like a decade’s been packed into six months. Get the Full Story Complete the form to unlock this...

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Pandemic Continues To Dull Allure Of Luxury Goods
Pandemic Continues To Dull Allure Of Luxury Goods
July 01, 2020  |  Retail

COVID-19 continues to take the shine off luxury goods. Despite some signs of improvement this month, LVMH, the world’s biggest luxury goods group, admitted that...

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