contact centers

PCI Pal Launches Secure Digital Payments Platform
PCI Pal Launches Secure Digital Payments Platform
January 29, 2020  |  Digital Payments

Secure payments provider PCI Pal launched a new digital service on Tuesday (Jan. 28) that will let organizations offer ultra-secure payments across a multitude of...

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Cross-Channel Customer Service Is Lacking Quality
Cross-Channel Customer Service Is Lacking Quality
April 28, 2017  |  Consumer Insights

When it comes to customer service, it turns out companies are lacking in their cross-channel service. According to the latest research from cloud contact center...

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