customer data

Comcast Faces Fallout From Website Bug That Leaked Consumer Data

Comcast Faces Fallout From Website Bug That Leaked Consumer Data
Comcast Faces Fallout From Website Bug That Leaked Consumer Data
May 22, 2018  |  Security & Fraud

It looks like a flaw in Comcast’s website used for the activation of Xfinity routers can be exploited to harvest sensitive consumer information. Get the...

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Mobile App TeenSafe Leaks Parent And Child Data
Mobile App TeenSafe Leaks Parent And Child Data
May 21, 2018  |  Mobile Applications

Mobile app TeenSafe leaked tens of thousands of accounts of both parents and children. Get the Full Story Complete the form to unlock this article...

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Weak Websites: How Brands Are Putting Their Customers At Risk
Weak Websites: How Brands Are Putting Their Customers At Risk
April 03, 2018  |  Security & Fraud

The industry and public were still reeling from the data breach that hit Saks Fifth Avenue and Lord & Taylor last week when another major...

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LL Bean Backs Away From The Blockchain
LL Bean Backs Away From The Blockchain
March 15, 2018  |  Retail

L.L. Bean had been testing a data collection project that was attempting to determine the viability of the blockchain ledger for attaching sensors to coats...

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Call Centers: In Search Of The 70 Percent Solution
Call Centers: In Search Of The 70 Percent Solution
March 06, 2018  |  Data Drivers

By the time consumers are transferred to a call center agent, things have escalated to the point where chatbots have the answers - and a...

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Glitch Exposes JPMC Account Data To Other Users 
Glitch Exposes JPMC Account Data To Other Users 
February 23, 2018  |  Safety and Security

Due to a glitch in JPMorgan Chase’s systems, some customers saw the personal information of other clients on Wednesday (Feb. 21). The bank has since...

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SMB eInvoicing, With A Responsibility To Both Protect And Share Data
SMB eInvoicing, With A Responsibility To Both Protect And Share Data
February 19, 2018  |  B2B Payments

Faster payment schemes are beginning to take root around the globe, and consumer payments are ready to embrace speed. Corporate payments? That’s another matter, as...

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FedEx Hacked, Says No Data Compromised  
FedEx Hacked, Says No Data Compromised  
February 16, 2018  |  Security & Fraud

FedEx said on Thursday (Feb. 15) that it has found no evidence that private customer data was “misappropriated” when it was made visible on an...

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The Data-Driven Guest Experience
The Data-Driven Guest Experience
December 08, 2017  |  data enablers

When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Get the Full Story Complete the form to unlock this article...

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