customer data

Comcast Faces Fallout From Website Bug That Leaked Consumer Data
Comcast Faces Fallout From Website Bug That Leaked Consumer Data
May 22, 2018  |  Security & Fraud

It looks like a flaw in Comcast’s website used for the activation of Xfinity routers can be exploited to harvest sensitive consumer information. Get the...

READ MORE >
Mobile App TeenSafe Leaks Parent And Child Data
Mobile App TeenSafe Leaks Parent And Child Data
May 21, 2018  |  Mobile Applications

Mobile app TeenSafe leaked tens of thousands of accounts of both parents and children. Get the Full Story Complete the form to unlock this article...

READ MORE >
Weak Websites: How Brands Are Putting Their Customers At Risk
Weak Websites: How Brands Are Putting Their Customers At Risk
April 03, 2018  |  Security & Fraud

The industry and public were still reeling from the data breach that hit Saks Fifth Avenue and Lord & Taylor last week when another major...

READ MORE >
LL Bean Backs Away From The Blockchain
LL Bean Backs Away From The Blockchain
March 15, 2018  |  Retail

L.L. Bean had been testing a data collection project that was attempting to determine the viability of the blockchain ledger for attaching sensors to coats...

READ MORE >
Call Centers: In Search Of The 70 Percent Solution
Call Centers: In Search Of The 70 Percent Solution
March 06, 2018  |  Data Drivers

By the time consumers are transferred to a call center agent, things have escalated to the point where chatbots have the answers - and a...

READ MORE >
Glitch Exposes JPMC Account Data To Other Users 
Glitch Exposes JPMC Account Data To Other Users 
February 23, 2018  |  Safety and Security

Due to a glitch in JPMorgan Chase’s systems, some customers saw the personal information of other clients on Wednesday (Feb. 21). The bank has since...

READ MORE >
SMB eInvoicing, With A Responsibility To Both Protect And Share Data
SMB eInvoicing, With A Responsibility To Both Protect And Share Data
February 19, 2018  |  B2B Payments

Faster payment schemes are beginning to take root around the globe, and consumer payments are ready to embrace speed. Corporate payments? That’s another matter, as...

READ MORE >
FedEx Hacked, Says No Data Compromised  
FedEx Hacked, Says No Data Compromised  
February 16, 2018  |  Security & Fraud

FedEx said on Thursday (Feb. 15) that it has found no evidence that private customer data was “misappropriated” when it was made visible on an...

READ MORE >
The Data-Driven Guest Experience
The Data-Driven Guest Experience
December 08, 2017  |  data enablers

When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Get the Full Story Complete the form to unlock this article...

READ MORE >