customer engagement

Brightloom CEO Says Smart Segmentation Can Boost Restaurants’ ‘Most Important KPI’
Brightloom CEO Says Smart Segmentation Can Boost Restaurants’ ‘Most Important KPI’
July 15, 2021  |  ResTech

For all restaurants, recovery from the devastating effects of the COVID-19 pandemic has been an uphill battle. However, not every restaurant’s hill has been equally...

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Deep Dive: How The Pandemic Is Driving Opportunities In QSR Ordering, Payments And Rewards Programs
Deep Dive: How The Pandemic Is Driving Opportunities In QSR Ordering, Payments And Rewards Programs
February 18, 2021  |  ResTech

The pandemic, for all its devastation of the restaurant industry this past year, has not ruled out opportunities for business growth in at least a few areas: It...

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Why MIXT Is Leaning On Loyalty To Navigate Pandemic-Induced Challenges
Why MIXT Is Leaning On Loyalty To Navigate Pandemic-Induced Challenges
February 17, 2021  |  ResTech

The restaurant and QSR space has battled pandemic-related attrition over the last 10 months, with many forced to shutter hard-hit locations. In the latest Order...

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MIXT CEO: Rewards Data Unlocks New Sales Opportunities For Restaurants
MIXT CEO: Rewards Data Unlocks New Sales Opportunities For Restaurants
February 16, 2021  |  ResTech

The pandemic continues to challenge restaurant operations, with revenues falling more than 12 percent in the United States to $239 billion since the onset of...

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NEW DATA: Relevance Test: Majority Of Consumers Find Bank Web Content Lacking
NEW DATA: Relevance Test: Majority Of Consumers Find Bank Web Content Lacking
January 14, 2021  |  Banking

Since the onset of the pandemic, banking activities like opening new accounts and applying for loans are now being done virtually to socially distance and...

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Study: The 12 Features That Have Helped Restaurants Make 2020’s Digital Shift — And Drive Sales
Study: The 12 Features That Have Helped Restaurants Make 2020’s Digital Shift — And Drive...
December 18, 2020  |  ResTech

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal...

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Credit Unions Revisit Branch Experience In Digital-First Economy
Credit Unions Revisit Branch Experience In Digital-First Economy
December 15, 2020  |  Credit Unions

The pandemic has brought seismic changes to the way credit unions interact with their members. Digital transformation is among the most noticeable changes, but it doesn’t...

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Retail Focus Turns To Re-Engaging Customers
Retail Focus Turns To Re-Engaging Customers
June 23, 2020  |  Retail

Call it “The Great Re-engagement.” Now that physical retail is open throughout the U.S., the spotlight moves toward re-engaging the most valuable asset any company...

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Clienteling Comes To Digital 3.0
Clienteling Comes To Digital 3.0
June 17, 2020  |  Retail

Clienteling is familiar to any retailer who wants to stay in touch with their most valuable customers. But it too is now making the shift...

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