customer engagement

Home Trust Offers Mortgage Clients Digital Banking Via Platform
Home Trust Offers Mortgage Clients Digital Banking Via Platform
September 05, 2023  |  Real Estate

FinTech firm ebankIT, in collaboration with Home Trust, launched a digital platform to offer seamless and integrated user experiences to Home Trust’s mortgage clients, according...

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The Four Growth Missions at the Heart of Treasury Transformation
The Four Growth Missions at the Heart of Treasury Transformation
November 01, 2022  |  B2B Payments

From back office automation to company transformation. Amit Agarwal and Debopama Sen, global co-heads of payments, Citi Treasury and Trade Solutions, told Karen Webster that...

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Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
September 02, 2022  |  Loyalty & Rewards

As restaurant brands look to boost consumers’ engagement, some are finding that the way to keep customers coming back is by putting them in charge...

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Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  ResTech

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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PYMNTS Data: Half of Consumers Would Switch Providers For Better Bill Payment Experience
PYMNTS Data: Half of Consumers Would Switch Providers For Better Bill Payment Experience
May 24, 2022  |  Consumer Payments

A little bit of digital goes a long way. A new PYMNTS survey of nearly 2,913 consumers reveals the growing importance of a digital experience...

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Mastercard Closes Acquisition of Customer Engagement Platform Dynamic Yield From McDonald’s
Mastercard Closes Acquisition of Customer Engagement Platform Dynamic Yield From McDonald’s
April 04, 2022  |  Partnerships

Mastercard has closed its acquisition of personalized engagement platform Dynamic Yield from McDonald’s, according to a press release Monday (April 4).  The addition of the...

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Report: Four in 10​ Consumers Open to Restaurant Subscription Services
Report: Four in 10​ Consumers Open to Restaurant Subscription Services
February 22, 2022  |  Loyalty & Rewards

The restaurant subscription, an often overlooked customer engagement tool, gained popularity during the early days of the health crisis and now serves as a catalyst...

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Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
January 10, 2022  |  Loyalty & Rewards

Most consumers returned to dining inside restaurants in 2021, but recently developed habits and digital preferences are determining the strength of their loyalty to their...

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Report: Two-Thirds Of Digital Shoppers Will Bolt If They Feel Unsafe Online
Report: Two-Thirds Of Digital Shoppers Will Bolt If They Feel Unsafe Online
August 04, 2021  |  Cybersecurity

In The Privacy Paradox: Securing Data To Build Customer Engagement, a collaboration with Very Good Security, PYMNTS examines the role of personally identifiable information (PII)...

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