customer satisfaction

Gap Partners With Optoro to Improve Returns Experience 
Gap Partners With Optoro to Improve Returns Experience 
March 28, 2023  |  Retail

As merchants begin to clamp down on returns, more brands are revisiting how they handle this inescapable aspect of eCommerce, with Gap the latest to...

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An Insider’s View on Managing Change for Digital-Everywhere Success
An Insider’s View on Managing Change for Digital-Everywhere Success
March 24, 2023  |  Digital-First Banking

Consumers expect access to banking wherever they are, yet 37% want to retain access to physical branches, says Barb Jacklin, Wintrust senior vice president, head...

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Bank Customers Help Guide Transition to Digital-Everywhere Banking
Bank Customers Help Guide Transition to Digital-Everywhere Banking
March 23, 2023  |  Digital-First Banking

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FinTech Issuers Promise Instant Payments, but Many Can’t Deliver
FinTech Issuers Promise Instant Payments, but Many Can’t Deliver
March 22, 2023  |  Money Mobility

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PYMNTS Intelligence: Technology Can Help Restaurants Through the Current Crisis
PYMNTS Intelligence: Technology Can Help Restaurants Through the Current Crisis
March 10, 2023  |  Restaurant innovation

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Kickfin CEO Says Digital Tipping and Instant Payouts Help Restaurants Fight Economic Headwinds
Kickfin CEO Says Digital Tipping and Instant Payouts Help Restaurants Fight Economic Headwinds
March 08, 2023  |  Restaurant innovation

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PYMNTS Intelligence: Streamlining Checkout Offers a Competitive Edge
PYMNTS Intelligence: Streamlining Checkout Offers a Competitive Edge
March 07, 2023  |  Buy Now Pay Later

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The Inside Take on Streamlining Checkout for a Frictionless Experience
The Inside Take on Streamlining Checkout for a Frictionless Experience
March 06, 2023  |  Buy Now Pay Later

The challenge for online merchants everywhere is giving consumers many ways to pay without making the checkout page look like a NASCAR race car —...

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Consumers Like Payments Choice but Not Payments Clutter at Checkout
Consumers Like Payments Choice but Not Payments Clutter at Checkout
March 03, 2023  |  Buy Now Pay Later

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