data brief

Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers

Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

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1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021  |  Retail

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...

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80% of Consumers Have a Third-Party Financial App Connected to Their Bank Account
80% of Consumers Have a Third-Party Financial App Connected to Their Bank Account
November 10, 2021  |  Banking

As more U.S. consumers turn to financial apps in efforts to simplify banking and investment, earning their trust has become an increasingly important factor for...

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Nearly Half of Firms With $1B in Sales Report Days Sales Outstandings Are Higher in 2021 Than 2019
Nearly Half of Firms With $1B in Sales Report Days Sales Outstandings Are Higher in...
November 08, 2021  |  B2B Payments

March 2020 triggered a massive slowdown in B2B payments flows. Today, 39% of U.S. and Canadian firms wait longer to receive payments now than they...

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87% of Consumers Will Shop Online For Holiday Gifts, Half Will Start Before Thanksgiving
87% of Consumers Will Shop Online For Holiday Gifts, Half Will Start Before Thanksgiving
November 04, 2021  |  Retail

As the holiday shopping season approaches, most consumers plan to shop online, get an early start and choose eCommerce stores that offer rewards programs. Get...

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63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
November 04, 2021  |  Loyalty & Rewards

Amidst all the changes that have taken place over the last 18 months during the digital shift, one institution stands out from the rest: the...

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80% of Consumers Now Have at Least One Subscription but Declined Payments Are Predominant Threat
80% of Consumers Now Have at Least One Subscription but Declined Payments Are Predominant Threat
November 02, 2021  |  Subscriptions

By most accounts, the consumer love affair with retail subscription services has never been stronger, and yet a simple erroneous payment decline can seriously test...

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89% of Mid-Sized Merchants Offer Guarantees and Refunds, Matching Larger Rivals Online
89% of Mid-Sized Merchants Offer Guarantees and Refunds, Matching Larger Rivals Online
November 01, 2021  |  eCommerce

Increasingly, in the midst of the pandemic and looking beyond COVID-19, consumers are interacting more than ever before across a string of digital touchpoints in...

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