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80% of Banks Acknowledge Billing Shortfalls
80% of Banks Acknowledge Billing Shortfalls
December 02, 2025  |  Banking

Banks have long treated account analysis as routine maintenance, yet new data shows it has become a decisive factor in revenue integrity and client trust....

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48% of Product Leaders Now View Tariffs as Permanent Policy Shift
48% of Product Leaders Now View Tariffs as Permanent Policy Shift
November 20, 2025  |  Data

Tariffs were expected to cause discomfort. Few product leaders expected them to reshape their operations so deeply that redesigning or discontinuing goods would become standard...

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46% of Gen Z Prefer In-Person Financial Advice
46% of Gen Z Prefer In-Person Financial Advice
November 18, 2025  |  Credit Unions

Credit unions are discovering that the youngest generation in their membership base is not simply digital-first. They are digital-fluid, moving between screens and branches with...

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Tariff Anxiety and 6% Revenue Loss Define CFO Risk Premium
Tariff Anxiety and 6% Revenue Loss Define CFO Risk Premium
November 13, 2025  |  Data

For corporate finance chiefs, the most expensive line item on this year’s balance sheets may not be tariffs or wages, but uncertainty itself. Get the...

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Gen Z Wallet Use Rises 23% as Older Shoppers Catch Up
Gen Z Wallet Use Rises 23% as Older Shoppers Catch Up
November 11, 2025  |  Mobile Wallets

The global shift toward mobile wallets is often described as a Generation Z movement. Get the Full Story Complete the form to unlock this article...

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77% of Chief Product Officers Use Gen AI for Cybersecurity
77% of Chief Product Officers Use Gen AI for Cybersecurity
November 06, 2025  |  artificial intelligence

Generative artificial intelligence (AI) may be rewriting product playbooks, but it hasn’t yet written humans out of them. The newest PYMNTS Intelligence report, “From Spark...

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Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
October 30, 2025  |  Fraud Prevention

For years, merchants treated fraud prevention like seasonal window dressing — a necessary expense to get through the holiday rush. But this year’s PYMNTS Intelligence-Worldpay...

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Rising Prices Leave a Third of Consumers Saving Less
Rising Prices Leave a Third of Consumers Saving Less
October 24, 2025  |  Consumer Finance

Americans are sorting themselves into distinct budgeting tribes, and not all are thriving. The latest PYMNTS Intelligence Paycheck to Paycheck 2025 report finds that while more consumers...

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Only 21% of Consumers Created a Budget Last Year
Only 21% of Consumers Created a Budget Last Year
October 23, 2025  |  Consumer Finance

Consumers in the United States may be strapped, but not everyone feels the same financial strain. The difference often comes down to how they budget....

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