data point

57% of Information Sector Firms Achieve High ROI From GenAI
57% of Information Sector Firms Achieve High ROI From GenAI
January 29, 2025  |  artificial intelligence

You’ve heard of the digital divide. When it comes to generative artificial intelligence (GenAI), there’s also an ROI divide. A recent PYMNTS report, “Generative AI’s...

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74% of Travelers Rely on Digital Wallets for Trips
74% of Travelers Rely on Digital Wallets for Trips
January 24, 2025  |  Travel Payments

For years, the travel and hospitality sectors have stuck to traditional payment options, such as cash and credit cards. But as consumers and staff demand...

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45% of CEOs Say Business Model Clarity Is Crucial to Optimizing Cash Flow
45% of CEOs Say Business Model Clarity Is Crucial to Optimizing Cash Flow
January 23, 2025  |  SMBs

Small- to medium-sized businesses (SMBs) often find themselves in a constant struggle to manage cash flow, focusing more on survival than growth. Many SMBs use...

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91% of Mid-Sized Firms Plan to Expand AP Automation to Combat Fraud
91% of Mid-Sized Firms Plan to Expand AP Automation to Combat Fraud
January 15, 2025  |  Fraud Prevention

As cybercriminals target more businesses, accounts payable (AP) departments are more vulnerable to fraud. With more than 80% of U.S. companies affected by sophisticated digital...

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47% of Retailers Say False Declines Impact Consumer Satisfaction
47% of Retailers Say False Declines Impact Consumer Satisfaction
January 14, 2025  |  Checkout Conversion

Payment failures are a major challenge for merchants, especially as they expand globally. Consumers expect seamless transactions, and payment declines can lead to abandoned purchases,...

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57% of Consumers Received Financial Advice in 2023
57% of Consumers Received Financial Advice in 2023
January 13, 2025  |  Consumer Insights

Rising inflation and stagnant incomes are forcing many Americans to reconsider their financial stability, prompting a surge in demand for personal finance advice. Economic headwinds...

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Nearly Half of Rural Small Businesses Do Business With the Bank on the Corner
Nearly Half of Rural Small Businesses Do Business With the Bank on the Corner
January 08, 2025  |  SMBs

Small and mid-sized businesses (SMBs) are considering a switch from national banks to local financial institutions (FIs) like community banks and credit unions (CUs). While...

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Travelers Increasingly Trust Their Travel to AI Assistants
Travelers Increasingly Trust Their Travel to AI Assistants
January 07, 2025  |  artificial intelligence

Generative AI is making its mark in various industries, particularly in the travel and hospitality sectors, where it is increasing customer engagement, improving operational efficiencies...

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90% of Banks Say Customers Would Benefit From Instant Payments
90% of Banks Say Customers Would Benefit From Instant Payments
January 06, 2025  |  Real-Time Payments

Many financial institutions remain hesitant to adopt real-time payments due to concerns over legacy system upgrades, fraud risks, and customer demand. A PYMNTS Intelligence report...

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