digital transformation

AI Agents Knock. Retailers Decide How Wide to Open the Door.
AI Agents Knock. Retailers Decide How Wide to Open the Door.
October 05, 2026  |  Retail

Retailers are drawing different lines on how far artificial intelligence (AI) shopping agents can go on their sites. Amazon blocks outside agents while it builds...

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Consumer AI Agents Put the Subscription Economy on Notice
Consumer AI Agents Put the Subscription Economy on Notice
October 05, 2026  |  Subscriptions

Consumer artificial intelligence (AI) agents are getting the keys to inboxes, browsers and payment accounts. Meta’s Muse, launched Sept. 8, can send emails, fill out...

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Liberate’s AI Agents Take Over the Insurance Night Shift
Liberate’s AI Agents Take Over the Insurance Night Shift
October 02, 2026  |  Insurance

A policyholder calls her insurance agency to ask what she owes. An artificial intelligence (AI) agent answers, pulls the balance and logs the call in...

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Ford and Rockwell Fast-Track Rookie Technicians With AI
Ford and Rockwell Fast-Track Rookie Technicians With AI
October 02, 2026  |  Artificial Intelligence

A mechanic at a Ford dealership who has never pulled the engine from a Super Duty pickup can now follow instructions from artificial intelligence (AI)...

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The Alphabet Soup of Agentic Standards: A Vocab Playbook for Merchants and PSPs
The Alphabet Soup of Agentic Standards: A Vocab Playbook for Merchants and PSPs
October 01, 2026  |  Artificial Intelligence

The biggest mistake merchants could make in agentic commerce may be waiting for one protocol to win. There probably won’t be one. The emerging infrastructure...

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DoorDash Opens Beta Waitlist for AI Text Ordering
DoorDash Opens Beta Waitlist for AI Text Ordering
October 01, 2026  |  Delivery

DoorDash customers can now order dinner by sending a text. The company’s new artificial intelligence (AI) agent works inside Apple’s Messages, builds the cart and...

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Amazon and Walmart Want Merchants’ Software Budgets
Amazon and Walmart Want Merchants’ Software Budgets
October 01, 2026  |  Retail

The retail landscape used to have four primary levers: share of shoppers, share of sellers, share of advertising dollars and share of wallet. However, artificial...

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Robinhood Lets AI Agents Trade Without Customer Sign-Off
Robinhood Lets AI Agents Trade Without Customer Sign-Off
October 01, 2026  |  Investments

Robinhood is giving retail investors new access to artificial intelligence (AI) agents that can trade for them. Customers approve each order by default. They can...

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New York and Wyoming Join Forces to Regulate Crypto Market
New York and Wyoming Join Forces to Regulate Crypto Market
October 01, 2026  |  Cryptocurrency

New York and Wyoming agreed to coordinate their oversight of entities engaged in virtual currency and digital asset activities in the two states, according to...

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