Amazon has agreed to pay $309 million to settle a class action lawsuit in which the plaintiffs claimed they were incorrectly denied refunds for product...
Mastercard introduced Mastercard Agent Suite, a platform designed to help enterprises integrate agentic artificial intelligence into their operations and customer interactions, according to a Tuesday...
eBay is preparing to bar third-party “buy-for-me” agents and AI chatbots from interacting with its platform without consent. Get the Full Story Complete the form...
Influencer marketing has become a routine part of shopping, but its real power lies less in persuasion and more in starting the process. Get the...
Consumer spending continues to move fluidly across digital and physical channels, but groceries are emerging as one of the clearest signals of where financial pressure...
Saks Global’s eCommerce unit, Saks OFF 5th Digital, gained a court’s permission to hire a liquidator and sell its inventory amid its bankruptcy, Bloomberg reported Friday (Jan....
Microsoft outlined this week how agentic artificial intelligence (AI) robots and vision-enabled agents are already changing in-store operations, customer service and workforce workflows. The shift...
The modern storefront is no longer a place; it’s a moment. Major retail leaders haven’t waited for shoppers to come knocking on their brick-and-mortar doors...
Last year, Seattle-based eCommerce company Coupang suffered a data breach affecting millions of customers. Get the Full Story Complete the form to unlock this article...