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Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness

Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
Banks’ Digital Offerings Walk a Fine Line Between Trust and Seamlessness
March 15, 2022  |  Banking

Roughly 70% of consumers have extremely or very high levels of trust in their financial institutions (FIs), which may lead one to wonder what’s going...

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Could Passwords Give Way to Biometric Authentication?
Could Passwords Give Way to Biometric Authentication?
February 25, 2022  |  Authentication

More than one-third of consumers are willing to use biometric methods for authentication purposes, perhaps spelling the beginning of the end for passwords. Get the...

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Banking Customers Demand More Security — But Not if it Hurts User Experience
Banking Customers Demand More Security — But Not if it Hurts User Experience
February 17, 2022  |  Cybersecurity

When accessing their digital financial accounts, customers want to have a choice of channels and devices to use. They also want to have a great...

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Had It With Passwords? Two-Thirds of Consumers Are Done With Antiquated Authentication
Had It With Passwords? Two-Thirds of Consumers Are Done With Antiquated Authentication
February 14, 2022  |  Authentication

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Risk-Based Authentication Can Improve Customer Experience, Cement Loyalty
Risk-Based Authentication Can Improve Customer Experience, Cement Loyalty
January 24, 2022  |  Authentication

Fraud is always evolving, and financial institutions girding themselves against attacks often find themselves in the unenviable position of being, at most, one or two...

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Responding to ‘Pandemic Fatigue,’ Companies Lead With Empathy
Responding to ‘Pandemic Fatigue,’ Companies Lead With Empathy
January 19, 2022  |  Personnel

After two years of the pandemic — and the new way of living and working that came along with it, with no end in sight...

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Panel: Passwordless Banking, Payments Must Overcome Consumer Headwinds
Panel: Passwordless Banking, Payments Must Overcome Consumer Headwinds
December 14, 2021  |  Authentication

Ten years is a long time in tech — to dream up new ways of doing things, design them, deploy them and see the masses...

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New Study: 90% of Consumers Willing to Ditch Passwords for Safer Authentication
New Study: 90% of Consumers Willing to Ditch Passwords for Safer Authentication
December 09, 2021  |  Authentication

With each passing day, passwords are looking more and more like a relic of the digital past. Consumers are growing less confident in this method...

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