When it comes to long-term consumer relationships, few businesses can top banks. They tend to keep ties with consumers over decades — and, sometimes, those...
Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank, 31 percent of consumers use...
Trust is inherent in banking, and has been since the beginning, when people decided to store coins and bills in vaults. Entersekt SVP of North America...
Gerhard Oosthuizen, CTO of Entersekt, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. I remember a conference almost a year ago. Bitcoin (and other...
Almost five years ago (on Dec. 19, 2013), Target was breached. Roughly 40 million consumer credit cards were hacked, and the public outcry of shock...
A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Maybe it’s...
Authenticating a transaction can be a widely varied experience. Call centers, particularly those dealing with financial transactions, have a strong need to be sure that...
The shift to digital and mobile forms of payments and commerce is undeniable across various areas such as retailing, banking and B2B payments. But that...
As mobile commerce and apps become more sophisticated (cooler, perhaps), it can be easy to look down on the contribution of banks to this expanding...