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PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.
Consumers Show Improved Confidence in November but Fear Recession
Consumers Show Improved Confidence in November but Fear Recession
November 28, 2023  |  Consumer Insights

The latest data from The Conference Board showed that consumer confidence rebounded a bit in November. The question remains as to how long, or whether,...

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Companies With AI-Driven Strategies Outcompete Peers, Study Finds
Companies With AI-Driven Strategies Outcompete Peers, Study Finds
November 28, 2023  |  Artificial Intelligence

The payments industry has been a latecomer to the financial technology revolution. Many companies still use legacy accounts receivable (AR) processes marked by an overwhelming...

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Banks Shift From Vulnerable Channels Like SMS as Fraud Rises
Banks Shift From Vulnerable Channels Like SMS as Fraud Rises
November 28, 2023  |  Security & Fraud

Galileo Financial Technologies Chief Product Officer David Feuer told PYMNTS that there has been no shortage of money spent in the continuing, and perhaps eternal,...

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Banks Play Important Role in Helping Paycheck-to-Paycheck Consumers Build Savings
Banks Play Important Role in Helping Paycheck-to-Paycheck Consumers Build Savings
November 28, 2023  |  Consumer Finance

Amber Carroll, senior vice president of membership and lifecycle strategy at LendingClub, told PYMNTS that U.S. consumers face a cash drain — but proactive planning can...

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Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
November 28, 2023  |  eCommerce

No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to...

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Retailers Play the Value Card to Capture Consumer Spend
Retailers Play the Value Card to Capture Consumer Spend
November 28, 2023  |  Retail

Whether a retailer rang up a sales symphony or lagged behind this quarter, they all evaluated a common make-or-break factor: the significance of delivering value...

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Consumers Use Digital to Multitask Most While Caring for Others
Consumers Use Digital to Multitask Most While Caring for Others
November 27, 2023  |  Consumer Insights

As connected devices make consumers multitask more across their day-to-day routines, PYMNTS Intelligence finds which activities prompt people to split their focus, and which command...

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ModifyHealth CEO Says Food Alone Isn’t Enough to Retain Meal Kit Subscribers
ModifyHealth CEO Says Food Alone Isn’t Enough to Retain Meal Kit Subscribers
November 27, 2023  |  Subscriptions

As meal kit providers look for ways to keep their customers coming back, medically focused subscription service ModifyHealth has found that supporting its food offerings...

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Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit CEO
Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit CEO
November 27, 2023  |  ResTech

As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant...

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