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PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.
Ulta Beauty Limits Free Sample To Boost Loyalty
Ulta Beauty Limits Free Sample To Boost Loyalty
November 13, 2023  |  Retail

Who doesn’t love a free sample?    Enthusiasm for freebies has made them a marketing tool long-loved by retailers and brands, but are they truly...

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Sezzle CEO Says Real-Time Business Payments Improve Velocity of Money and the Economy
Sezzle CEO Says Real-Time Business Payments Improve Velocity of Money and the Economy
November 13, 2023  |  B2B Payments

The pain of using checks in B2B transactions is now starkly apparent. Sezzle CEO Charlie Youakim told Karen Webster that buyers and suppliers are actively...

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Porch Soars, Peloton Sinks and CE 100 Index Barely Budges With 0.4% Gain
Porch Soars, Peloton Sinks and CE 100 Index Barely Budges With 0.4% Gain
November 13, 2023  |  Connected Economy

The CE 100 Index added 0.4% in a wild week where double-digit declines and gains were the norm — earnings season continued to dominate the...

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Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
November 13, 2023  |  Connected Economy

In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this...

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Rural Consumers Shun Digital Healthcare Services
Rural Consumers Shun Digital Healthcare Services
November 10, 2023  |  Healthcare

The use of digital health and wellness tools has become increasingly important, proving particularly crucial in rural areas with limited brick-and-mortar healthcare facilities. Despite this,...

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Amazon vs Walmart: Who Will Bag the Victory in the Grocery Aisle? 
Amazon vs Walmart: Who Will Bag the Victory in the Grocery Aisle? 
November 10, 2023  |  Retail

Walmart, best known for offering products at wallet-friendly prices through its extensive network of physical stores, is setting records this month, driven by the success...

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Personalization Powers Loyalty Programs to New Levels of Customer Engagement
Personalization Powers Loyalty Programs to New Levels of Customer Engagement
November 10, 2023  |  Loyalty & Rewards

Loyalty programs are evolving to meet consumers’ changing values, Engage People Chief Technology Officer Len Covello told PYMNTS. Loyalty has shifted from the typical interaction...

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FinTech IPO Index Loses 1.8% as Oportun Plunges, Earnings Roll In
FinTech IPO Index Loses 1.8% as Oportun Plunges, Earnings Roll In
November 10, 2023  |  Fintech Investments

The earnings deluge is what moved names this past week — and for the FinTech IPO Index, the movement was mostly to the downside. The...

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72% of Lawyers Doubt the Industry Is Ready for Generative AI
72% of Lawyers Doubt the Industry Is Ready for Generative AI
November 10, 2023  |  Artificial Intelligence

At its core, legal work demands meticulous attention to detail, extensive research and nuanced argumentation — intellectually rigorous and time-consuming tasks. The complexity of legal...

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