Sections
financial institutions
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Digital BankingPandemic Leveling Playing Field Between Banks And FinTechs?
The battle between traditional financial institutions (FIs) and tech-nimble FinTech challengers has been a pitched one. As marquee names like Morgan Stanley,...
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BankingGreen Dot and the Changing (Digital) Face of Banking
If the landscape of how we bank is changing – toward digital-first firms, of course – the question arises: Just what is a...
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Fraud PreventionWells Fargo on Fraud Decisioning And The New Consumer’s New Normal
Financial institutions (FIs) face tough decisions when trying to keep their clients safe. Customers and merchants rely on their banks and credit unions...
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InnovationTechnology Is Helping FIs Build Resilience And Battle Black Swans
The trouble with black swan events is that no two of them look alike, so preparing for them is a dicey business....
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Artificial IntelligenceWhy AI’s Early Adopters Are Laser-Focused On Credit Risk And Payments
There is a great deal of economic uncertainty in the world today, as many banking managers and executives are acutely aware. These...
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BankingTrend Talk: FIs And FinTechs Can Operationalize Aid Fast, Get Liquidity Flowing
Contradiction, confusion and, glaringly, the absence of promised government cash has intensified the crisis now gripping American businesses, from Main Street to...
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BankingBanks, Omnichannel And The New Commerce ‘Nirvana’
The COVID-19 pandemic is changing the way financial ecosystems are evolving — and the speed at which they are changing. To that...
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CoronavirusFederal Reserve Eases Statement Reporting Timeline For Banks
The Federal Reserve announced Thursday (March 26) that it’s going to give financial institutions (FIs) an extra 30 days to file their...
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BankingHelping FIs Maximize Card Portfolio Returns In Volatile Times
Consumers are navigating the vagaries of a brave new world dominated by the coronavirus. Cardholders’ behavior may shift on a dime. That means...
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Faster PaymentsThe Clearing House’s Strategies To Drive RTP Uptake
Persuading the 11,000+ financial institutions (FIs) in the U.S. to integrate with a new real-time payments rail is a tough ask, especially...
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Artificial IntelligenceNew Data: Share Of FIs Using AI Has Increased 70 Pct
There is scarcely a financial institution (FI) that does not claim to be using artificial intelligence (AI) in some capacity or other....
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Artificial IntelligenceUsing Ethical AI To Turn Citizens’ Information Into Insight
In the service of business, of society at large, artificial intelligence (AI) can be effective. It can be fast. Can it also...
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Merchant InnovationDATA: How FI’s Innovation Gap Is Big Tech’s Big Opportunity
If we had to pick a favorite highly quoted Jeff Bezos aphorism, “your margin is my opportunity” would almost certainly be a...
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Credit UnionsHow One Nevada Credit Union Secures Its Self-Service Innovations
Credit union members are increasingly placing emphasis on self-services like mobile and online banking for their seamlessness and convenience. And while many...
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InnovationSWIFT: The Road To ISO 20022 Adoption
PYMNTS recently spoke with Saqib Sheikh, global head of SWIFT’s ISO 20022 program, to learn more about SWIFT’s commitment to assist the...
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BankingNew York Leads US In Bank Branch Closures
Banks across the U.S. are closing branches, but the New York area is seeing more closures than most, Bloomberg reported on Wednesday...
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Security & FraudFighting Fraudsters At The FI/Customer Journey Starting Line
In the battle against fraudsters, financial institutions (FIs) must start at the beginning – literally. FIs are increasingly vulnerable as they race...
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Credit UnionsGallup: Credit Unions Feel The Love
The notion that credit unions (CUs) play country mouse to their more worldly banking cousins is beyond flawed, as a recent poll...
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Digital BankingHelping FIs Develop Their ‘FinTech Sense’
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue,...
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InnovationThe Future Of FIs Is About Flexible Innovation
The rise of FinTechs in the last decade – and the millions of customers they’ve siphoned away from mainstream financial institutions (FIs)...
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Mobile Order AheadDeep Dive: How QSRs Can Curb Chargeback Woes
Bank and credit card chargebacks are valuable tools, keeping consumers safe from credit card thieves, hackers and unscrupulous merchants. The Truth in...
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Digital BankingWhy FIs’ Future Means Smarter, Not Only Faster, Payments
Faster, better, experiential — those are among the terms that come to mind when one thinks about how payments are changing around the...
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Digital BankingNigeria Turns To FinTechs To Boost Financial Inclusion
In an effort to expand access to financial institutions (FIs), the Central Bank of Nigeria is planning to license more payment providers,...
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BankingHow Credit Unions Can Win The FinServ Innovation Game
In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be...
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CryptocurrencyLibra Could Hurt Facebook’s Financing
Facebook’s relationship with financial institutions could be threatened if it launches its cryptocurrency Libra without fully addressing concerns over money laundering, The...
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RegulationFinCEN Deputy Director Talks Reform, NBFI Supervision
Jamal El-Hindi, the deputy director of the Financial Crimes Enforcement Network (FinCEN), spoke at the 2019 Money Transmitter Regulators Association Annual Conference...
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Credit UnionsData: Credit Union’s Most Underutilized Asset
Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer...
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Digital BankingBank Innovation That Heeds The Needs Of The ‘Digital Native’
In financial services, there is a big gap between recognizing the need for innovation and actually innovating. Joe DeRosa, executive vice president...
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BankingDo Bigger Budgets Mean More Innovation?
Smaller banks and large financial institutions have been subject to a paradox where smaller banks are known to be more consumer-friendly, but...
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Artificial IntelligenceWhy Aren’t More FIs Using AI To Fight Fraud?
Payment fraud is an ideal use case for machine learning and artificial intelligence (AI), and has been used by financial institutions (FIs)...
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Digital BankingHow Friendly Friction Builds Better Banking Experiences
Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank, 31 percent...
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Digital BankingWhy FIs Must Be ‘Too Good To Fail’
Financial institutions are flagging a bit when it comes to deployment of new technologies and financial products. One reason is infrastructure, where...
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Digital BankingAnt Financial Launches Banking As A Service Platform
Ant Financial Services Group and Jiangsu-based Hoperun Information Technology announced Wednesday (March 7) a new banking product aimed at financial institutions. In...
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RegulationFTC Wants Comment On Proposed Changes To Safeguards, Privacy Rules
The Federal Trade Commission (FTC) has requested comment on the proposed amendments of two rules that protect the privacy and security of...
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Security & FraudMicrosoft: State-Sponsored Hackers Siphoned Money From Several FIs
Microsoft’s lastest cybersecurity report has revealed that state-sponsored hackers have attacked several financial services firms, managing to steal “large sums of cash.”...
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Today In DataData As A Prescription For FIs And Healthy Healthcare Collections
Data is everywhere, and ripe for the mining. It can help financial firms offer better services and can help healthcare providers set...
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BankingFSB: Tech Giants Will Shake Up Financial Industry
The Financial Stability Board (FSB), a global finance regulator, warned that the proliferation of eCommerce giants like Facebook, Amazon, Alibaba and Apple...
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Security & FraudBSA Officials At FIs Targeted By Phishing Campaign
In a reported phishing campaign that began last month, Bank Secrecy Act (BSA) officials at credit unions in the U.S. are said...
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AuthenticationDiebold Nixdorf On Why Banks Could Be Digital Identity’s Future
Digital identity in the last few years has gotten a major boost — as of 2018, 60 nations worldwide have embraced some version...
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Today In DataToday in Data: Filling Needs, Fixing Vulnerabilities
The IoT market is growing exponentially – but in the lives of consumers, it’s on an industrial scale. The good news: It’s mostly a “more...
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Today In DataToday In Data: Matching The Right Solution To The Right Problem
There is always a bit of a matching game going on in payments and commerce: As solutions proliferate, there’s a race to...
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InvestmentsFinding The Investable Needles In The Startup Haystack
When it comes to financial services and financial technology startups, making the right investment decisions is not easy or obvious work. Thousands...
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Security & FraudFIs Facing $100B A Year In Cyberattack Losses
The impact from a cyberattack on financial institutions (FIs) could reach as high as a few hundred billion dollars annually, chipping away...
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Bank RegulationRebundling The Unbundled Bank
FinTechs by the dozen. Apps by the dozen. Banks have competitive, operational and communication challenges in place, as Mitch Siegel, National FS...
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Bank RegulationAsian Banks Want Regulators To Allow More FinTech Solutions
As financial institutions grapple with compliance costs, a finance industry organization in Asia wants regulators to allow new technologies that could help...
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B2B PaymentsThe Changing Face Of Trust For Treasurer-Bank Relationships
Trust is key for any transaction, particularly when it comes to dealings between a customer and a financial institution. A mix of...
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Today In DataMeeting Customers Wherever They Are (Literally)
Why deliver oneself to a store — and face the hassle of heat, crowds and parking — when the store can deliver...
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Today In DataAround The World With Payments And Commerce
The good news about living in a flat world is that it is increasingly connected and accessible — a big opportunity for...
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Today In DataCaring Is Sharing (Data)
Everyone wants to rule the data world, but — as Gerhard Oosthuizen, CTO at Entersekt, recently pointed out — it’s not just about...
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InnovationNEW DATA: Why Top FI Innovators Play In The Sand(box)
Who are the top-performing financial institutions (FIs)? According to recent research from PYMNTS, the industry’s innovation pacesetters are those who devote the...
