When Fiserv witnessed the devastating effects the pandemic was having on the small merchants it serves, the firm immediately made a plan to help them...
If any evidence was needed to demonstrate the nation’s embrace of digital payments during the pandemic, more than 200 banks and credit unions have gone...
A lot has changed in the past six months, particularly in terms of how consumers spend their free time and access entertainment. But George Connors,...
The digital shift is rippling across channels, with buying journeys that often start on smartphones and conclude at curbside, as buy online, pickup in-store (BOPIS),...
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With brick-and-mortar retailers reopening worldwide, consumers are heading back to stores — and they’re taking their newfound digital shopping and payment habits with them, says...
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Overnight changes in consumer habits are usually rare, with inertia and habit difficult to overcome under normal circumstances. But circumstances have been far from normal this...