Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders...
Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. The casual dining giant’s parent company Brinker International shared Wednesday...
With restaurants struggling to maintain profits, legacy B2B payment practices may drain revenue they can’t afford to lose. Although many restaurants have adopted consumer-facing innovations...
As restaurants seek to cut costs, PYMNTS data shows most prioritize maintaining food quality. A Word from Insiders Even the brands touting low menu prices...
After years of explosive growth, ghost kitchens face a reckoning as consumers seek cheaper alternatives. Throughout the pandemic, the delivery-only virtual brand model proliferated, and...
The Dutch app-based supermarket Crisp has acquired the meal box business De Krat. The acquisition, which Crisp announced in a LinkedIn post on Monday (Jan....
Voice AI is smartening up to fulfill the promise of life without keyboards. Many of us have marveled at the dumbness of answers that, say,...
When olive oil startup Graza botched orders for some customers, its CEO decided to apologize. Corporate apologies are nothing new, but it was the way...
Inflation is putting QSRs in a bind with menu pricing, with all options posing serious challenges. While some major brands are scaling back their value...