Karen Webster

Loyalty’s New One Percenters

Loyalty’s New One Percenters
Loyalty’s New One Percenters
August 27, 2018  |  Retail

Throw out everything you’ve ever learned about what makes a consumer loyal to a brand. Get the Full Story Complete the form to unlock this...

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Online Platforms: Why Consumers Rule And Regulators Don’t
Online Platforms: Why Consumers Rule And Regulators Don’t
August 20, 2018  |  Payments Innovation

A few weeks from now will mark the 72nd anniversary of a federal court decision that found grocery store chain The Great Atlantic and Pacific Tea...

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Payments’ Stranger Things
Payments’ Stranger Things
August 13, 2018  |  Payments Innovation

The payments world could very well be living in the Upside Down. Get the Full Story Complete the form to unlock this article and enjoy...

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Could Grubhub Become The Amazon Of Restaurants?
Could Grubhub Become The Amazon Of Restaurants?
August 06, 2018  |  Delivery

Grubhub made news a couple weeks ago when it simultaneously delivered a very strong Q2 2018 earnings report and announced the acquisition of LevelUp. Get...

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Why Household Finances Under The Hood Don’t Look So Good
Why Household Finances Under The Hood Don’t Look So Good
July 23, 2018  |  Payments Innovation

Paul McCartney and The Beatles may have told us that money can’t buy us love, but new research claims that it can certainly buy us...

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How Uncertainty Kills Commerce
How Uncertainty Kills Commerce
July 16, 2018  |  Payments Innovation

Scientists say that humans have a lot in common with mice. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Has Unbundling Lost Its Cool?
Has Unbundling Lost Its Cool?
July 09, 2018  |  Payments Innovation

Is unbundling the future? So it would seem. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Are Retailers Ready For Amazon’s Prime Time?
Are Retailers Ready For Amazon’s Prime Time?
June 25, 2018  |  Payments Innovation

My plan on Friday evening was to write a hard-hitting piece on a services segment with incredible marketplace friction. Then I went to Whole Foods...

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Amazon Restaurants, Big Threat Or Essential Lifeline?
Amazon Restaurants, Big Threat Or Essential Lifeline?
June 18, 2018  |  Payments Innovation

The restaurant industry today is a study in contradictions. Census data tells us that roughly 44 percent of what consumers spend on food comes from...

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