(source: kohls.com)
As temperatures stayed warm in September and October, Kohl’s discovered that it had a surplus of its cold weather inventory beyond what was initially expected....
The addition of artificial intelligence (AI) is proving to be a holiday miracle for brands, retailers and even payment providers, reshaping the way they connect...
Kohl’s President and Chief Operating Officer Dave Alves has left the company, after about seven months in those roles. “On November 17, 2023, Kohl’s Corporation (the “Company”) announced...
As Amazon and Walmart engaged in a checkout showdown throughout October in the holiday shopping race, Kohl’s is looking to distinguish itself and ensure customer loyalty in the upcoming month. To...
Despite inflation, despite the volatility in discretionary spending, certain categories are holding up. Consumers are still opening their wallets to buy health and beauty products. Data from...
Beauty remains a winning category for Kohl’s, mainly due to its shop-in-shop experience with Sephora. While in its second quarter, Kohl’s saw a 4.8% decline in...
While the return to in-store experiences always seems to be in flux these days, the value the store brings to the customer remains a question....
Showing the enduring strength of the in-store experience, Kohl’s reported an improvement in its first-quarter performance compared to last year and plans to further enhance...
One way to keep customers within an eCommerce ecosystem is to charge them if they stray. That’s one way to do it. But it begs the...