The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...
Restaurant rewards are increasingly becoming the norm for quick-service restaurants (QSRs). In the past month alone, Focus Brands-owned bakery giant Cinnabon launched its Cinnabon Rewards...
Where once even having a loyalty program was enough for a restaurant to stand out against the competition, now digital rewards are table stakes, which...
PayPal’s coupon service Honey is now offering cash back, giving U.S. customers another way to redeem Honey Gold points while online shopping. Get the Full...
Expedia Group is looking into expanding its customer loyalty program, CNBC writes, which will make it “the most complete travel rewards offering.” Get the Full...
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Augmented reality is at the heart of the connected store of the future. Plus, we explore balancing the cost of easy returns and customer loyalty,...
Chipotle Mexican Grill is rolling out upgrades to its rewards program, which has helped the fast-casual chain earn more than $2 billion in digital sales...
The 12th edition of PYMNTS’ ongoing study series Delivering on Restaurant Rewards, a Paytronix collaboration, begins with a thought that all restaurant operators should internalize...