loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

The QSR Industry Has a Loyalty-Rewards Problem 
The QSR Industry Has a Loyalty-Rewards Problem 
October 15, 2021  |  Loyalty & Rewards

The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...

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Getting Creative With Digital Loyalty Keeps QSRs’ Health-Concerned Customers Engaged
Getting Creative With Digital Loyalty Keeps QSRs’ Health-Concerned Customers Engaged
October 13, 2021  |  Loyalty & Rewards

Restaurant rewards are increasingly becoming the norm for quick-service restaurants (QSRs). In the past month alone, Focus Brands-owned bakery giant Cinnabon launched its Cinnabon Rewards...

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Chipotle: Brands Can Drive Loyalty Without Bearing the Cost of Freebies or Discounts
Chipotle: Brands Can Drive Loyalty Without Bearing the Cost of Freebies or Discounts
October 13, 2021  |  Loyalty & Rewards

Where once even having a loyalty program was enough for a restaurant to stand out against the competition, now digital rewards are table stakes, which...

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PayPal’s Honey Begins Offering Cash Back
PayPal’s Honey Begins Offering Cash Back
October 05, 2021  |  Loyalty & Rewards

PayPal’s coupon service Honey is now offering cash back, giving U.S. customers another way to redeem Honey Gold points while online shopping. Get the Full...

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Expedia Combines Consumer Rewards Programs Across Travel Businesses
Expedia Combines Consumer Rewards Programs Across Travel Businesses
October 03, 2021  |  Loyalty & Rewards

Expedia Group is looking into expanding its customer loyalty program, CNBC writes, which will make it “the most complete travel rewards offering.” Get the Full...

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A Serving of Data Analytics Helps Personalize Rewards, Drive Redemption at Capriotti’s
A Serving of Data Analytics Helps Personalize Rewards, Drive Redemption at Capriotti’s
September 30, 2021  |  Restaurant innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Today in Data: Easy Returns Drive Loyalty, Amazon and Walmart Battle, AR Drives Store of the Future
Today in Data: Easy Returns Drive Loyalty, Amazon and Walmart Battle, AR Drives Store of...
September 20, 2021  |  Today In Data

Augmented reality is at the heart of the connected store of the future. Plus, we explore balancing the cost of easy returns and customer loyalty,...

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As Digital Sales Hit $2B, Chipotle Offers New Rewards
As Digital Sales Hit $2B, Chipotle Offers New Rewards
September 01, 2021  |  Loyalty & Rewards

Chipotle Mexican Grill is rolling out upgrades to its rewards program, which has helped the fast-casual chain earn more than $2 billion in digital sales...

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New Restaurant Loyalty Data: Average Customer Uses Four Channels To Place Food Orders
New Restaurant Loyalty Data: Average Customer Uses Four Channels To Place Food Orders
August 11, 2021  |  Loyalty & Rewards

The 12th edition of PYMNTS’ ongoing study series Delivering on Restaurant Rewards, a Paytronix collaboration, begins with a thought that all restaurant operators should internalize...

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