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These days, return on investment (ROI) is measured in more than dollars and cents. That’s especially true for FIs investing in innovative products and services. PSCU’s...
Loyalty is a tricky proposition, especially as plastic cards have given way to mobile payments, and there is little mercy for those businesses that get...
For global businesses with recurring billing business models, the costs of FX conversion, transaction processing and failed payments can quickly add up — and not...
With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu innovations with broader...
Restaurant operators are waking up to the fact that they need to bring more digital and mobile oomph to their operations, lest they lose customers...
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Credit unions can’t afford an investment misfire. So how can CU decision makers know if they’re pursuing innovations that will deliver significant return on investment...
Mobile order-ahead and rewards programs are immense sales drivers for Starbucks, Dunkin’ and other large coffee chains. But the resources required to offer these perks...