loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Why Credit Unions Have A Member Loyalty Gap

Why Credit Unions Have A Member Loyalty Gap
Why Credit Unions Have A Member Loyalty Gap
August 08, 2019  |  Digital Payments

Loyalty is a tricky proposition, especially as plastic cards have given way to mobile payments, and there is little mercy for those businesses that get...

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Adobe On How Regional Payments Enable Global Growth
Adobe On How Regional Payments Enable Global Growth
August 02, 2019  |  Cross Border Commerce

For global businesses with recurring billing business models, the costs of FX conversion, transaction processing and failed payments can quickly add up — and not...

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Dunkin’ Expands Digital Innovation, Focuses On Delivery, Loyalty
Dunkin’ Expands Digital Innovation, Focuses On Delivery, Loyalty
August 01, 2019  |  Earnings

With upgrades to its mobile app and new product offerings, Dunkin’ Brands grew its digital and delivery platforms while rolling out menu innovations with broader...

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Brightloom’s Adam Brotman On Building A Better (Digital) QSR
Brightloom’s Adam Brotman On Building A Better (Digital) QSR
August 01, 2019  |  Innovation

Restaurant operators are waking up to the fact that they need to bring more digital and mobile oomph to their operations, lest they lose customers...

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Deep Dive: Voice Assistant Technology For Mobile Order-Ahead
Deep Dive: Voice Assistant Technology For Mobile Order-Ahead
July 30, 2019  |  Mobile Order Ahead

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Cobalt Credit Union’s Data-Driven Innovation In Member Services
Cobalt Credit Union’s Data-Driven Innovation In Member Services
July 30, 2019  |  Credit Unions

Credit unions can’t afford an investment misfire. So how can CU decision makers know if they’re pursuing innovations that will deliver significant return on investment...

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How Joe Coffee Brings Mobile Order-Ahead To Independent Coffee Shops
How Joe Coffee Brings Mobile Order-Ahead To Independent Coffee Shops
July 29, 2019  |  Mobile Order Ahead

Mobile order-ahead and rewards programs are immense sales drivers for Starbucks, Dunkin’ and other large coffee chains. But the resources required to offer these perks...

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How To Get Innovation Right In Retail
How To Get Innovation Right In Retail
July 26, 2019  |  Retail

All that investment in innovation pays off — so says the National Retail Federation, which found that three out of five “consumers feel retail technologies...

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Starbucks Rewards Now Counts 17.2M Active Members
Starbucks Rewards Now Counts 17.2M Active Members
July 26, 2019  |  Retail

With enhancements to its rewards offering, expansion of its delivery program and the announcement of a strategic partnership with a tech company to license part...

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