omnichannel

Amazon Leans Into Consumer Love for Biometrics With Expanded Palm Payments
Amazon Leans Into Consumer Love for Biometrics With Expanded Palm Payments
August 15, 2023  |  Biometrics

Mega-retailer Amazon’s scaled-up rollout of its pay-by-palm technology, One, a month after its announcement, may not be the first offering of such technology, but the sheer number of stores receiving One...

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Digital Payments Turn the Checkout Occasion Into a Scalable Advantage
Digital Payments Turn the Checkout Occasion Into a Scalable Advantage
August 14, 2023  |  Digital Payments

If there was one key to success, winning businesses would double it and scale it. However, success is anything but static, meaning that those singular...

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Krispy Kreme Reports Q2 2023 Earnings and Expands Omnichannel Strategy
Krispy Kreme Reports Q2 2023 Earnings and Expands Omnichannel Strategy
August 11, 2023  |  Earnings

Krispy Kreme announced second-quarter results Thursday (Aug. 10) that showed a 9% hike in year-over-year (YoY) net revenue, bolstered by eCommerce and delivery strategies. Net...

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Omnichannel Is a Merchant Priority and Fraudster Opportunity
Omnichannel Is a Merchant Priority and Fraudster Opportunity
August 09, 2023  |  Retail

The embrace of omnichannel commerce as the pandemic recedes has brought a “new normal” for merchants, Adam Gunther, senior vice president and chief product officer...

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Receipt-Level Data Keeps Brands From Flying Blind, Says Chipotle’s Loyalty Chief
Receipt-Level Data Keeps Brands From Flying Blind, Says Chipotle’s Loyalty Chief
August 04, 2023  |  Loyalty & Rewards

Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic,...

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eGrocery Takes Over Cities but Can’t Hack It in the Country
eGrocery Takes Over Cities but Can’t Hack It in the Country
July 27, 2023  |  eCommerce

Grocers may have made real headway in driving digital adoption with urban consumers, but when it comes to the suburbs and the countryside, they have...

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TrueLayer Introduces Payment Links to Facilitate Omnichannel Purchases
TrueLayer Introduces Payment Links to Facilitate Omnichannel Purchases
July 25, 2023  |  Payment Methods

TrueLayer has introduced payment links to make getting paid easier and more convenient. Payment links are URLs, buttons or QR codes that enable businesses to accept...

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Nacho Shack CEO: Digital Accessibility Helps Food Trucks Become Restaurants
Nacho Shack CEO: Digital Accessibility Helps Food Trucks Become Restaurants
July 10, 2023  |  Connected Economy

As food trucks look to move into the brick-and-mortar space to lay the groundwork for future growth, omnichannel availability can help brands develop the followings...

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Jenny Craig’s eCommerce Revival Comes as D2C Supercharges Weight Loss Industry
Jenny Craig’s eCommerce Revival Comes as D2C Supercharges Weight Loss Industry
July 06, 2023  |  eCommerce

Jenny Craig is poised for a digital comeback as the rise of direct-to-consumer (D2C) enables weight loss brands to find an audience in more targeted ways...

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