omnichannel

eBay On Turning Friction-Filled Payments Experiences Into Consumer Loyalty Opportunities

eBay On Turning Friction-Filled Payments Experiences Into Consumer Loyalty Opportunities
eBay On Turning Friction-Filled Payments Experiences Into Consumer Loyalty Opportunities
December 14, 2020  |  Consumer Payments

Consumers' newfound affinity for touchless shopping and payment experiences at brick-and-mortar stores is influencing how they shop online, says Keala Gaines, vice president of global...

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Five Fast Facts You Might Have Missed On Digital Grocery
Five Fast Facts You Might Have Missed On Digital Grocery
December 11, 2020  |  Retail

While digital grocery shopping isn’t an entirely new phenomenon, it’s undeniable that the pandemic period has accelerated its progress in ways that would have been...

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How Citizens Financial Group Is Driving Omnichannel Banking Forward
How Citizens Financial Group Is Driving Omnichannel Banking Forward
December 11, 2020  |  Banking

Consumers are looking for digital-first banking tools, but banks can’t put all their eggs into one digital basket. In the latest Digital-First Banking Tracker, Eric...

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Tis The Season….For Omnichannel Returns?
Tis The Season….For Omnichannel Returns?
December 10, 2020  |  Retail

Gift-giving during the holidays is a lot like … well, pretty much everything else in life. Namely, you pay your money, you take your chances....

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Citizens Financial Takes Digital-First Approach For Post-Pandemic Future
Citizens Financial Takes Digital-First Approach For Post-Pandemic Future
December 10, 2020  |  Banking

Consumers were forced to swiftly adapt to a world where their primary way to interact with businesses or banks became digital-first, with the pandemic seemingly...

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Walmart Laying Off More Than 1,200 Workers Even As Digital Shopping Booms
Walmart Laying Off More Than 1,200 Workers Even As Digital Shopping Booms
December 03, 2020  |  Retail

Walmart is reportedly laying off an additional 1,200 workers as part of a reorganization that encompasses the big consumer shift to online shopping. Get the Full...

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NEW DATA: What US Consumers Want Grocery Stores To Know About How They Want To Shop And Pay
NEW DATA: What US Consumers Want Grocery Stores To Know About How They Want To...
December 01, 2020  |  Omnicommerce

As consumers spend more time at home, they continue to order groceries online in far larger numbers than they ever did before the pandemic. Get...

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Former Saks CEO Sadove Says Physical Retail Will Transform To Survive
Former Saks CEO Sadove Says Physical Retail Will Transform To Survive
November 30, 2020  |  Retail

The 2020 holiday shopping season will be an unusual one in many respects. That’s a reality observable on Black Friday, where in-store sales were nearly...

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