Almost everyone has experienced a quick food run that turned into a 45-minute ordeal, but such delays are bad news for both quick-service restaurants (QSRs)...
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since then, it’s invested...
A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative...
Creating dedicated, loyal customers is a constant challenge for competing eateries. Consumers want greater access to mobile tools and payments, even at the physical POS,...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...
Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder meals with just...
Third-party delivery apps such as DoorDash, Grubhub and Uber Eats are in high demand as customers seek to enjoy meals from their favorite fast-food restaurants...
In the quick-service restaurant (QSR) space, sometimes the best combos aren’t on the menu. With consumers’ ordering preferences getting increasingly digital, many restaurants are turning...