Payments Intelligence

Credit Unions Find Their Gen Z Edge in Faster Payments
Credit Unions Find Their Gen Z Edge in Faster Payments
April 28, 2026  |  Real-Time Payments

Instant payments have shifted from a technological luxury to an existential necessity for traditional financial institutions (FIs). Driven in large part by the demands of...

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43% of Retailers Are Piloting AI Shopping Agents 
43% of Retailers Are Piloting AI Shopping Agents 
April 28, 2026  |  Artificial Intelligence

Agentic artificial intelligence’s first real test in commerce may come not as a flashy shopping tool, but as a trust exercise that could decide who...

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Agentic Commerce Forces a Rethink of Card Infrastructure
Agentic Commerce Forces a Rethink of Card Infrastructure
April 27, 2026  |  Payments Innovation

AI is no longer just guiding purchases; it’s beginning to execute them. As agentic commerce, where AI systems initiate transactions on behalf of consumers, takes hold,...

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32% Increased Spending After Using a Credit Card App
32% Increased Spending After Using a Credit Card App
April 24, 2026  |  Consumer Finance

A credit card’s place in a consumer’s wallet is now shaped as much by its app as by its rate, perks or brand, a shift...

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New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
April 24, 2026  |  Consumer Insights

“The Resilience Deficit: Labor Workers in an Automated Economy,” the April 2026 edition of the “Wage to Wallet Index,” is a collaboration between PYMNTS Intelligence,...

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56% of SMBs Want More Flexible Card Programs
56% of SMBs Want More Flexible Card Programs
April 23, 2026  |  SMBs

For small businesses, the next credit story may not be about getting approved. It may be about finding a card that finally works the way...

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Merchants See a Bigger AI Prize if Consumers Trust the System
Merchants See a Bigger AI Prize if Consumers Trust the System
April 23, 2026  |  Artificial Intelligence

Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology....

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Instant Payments Grow but the Real Barrier Is Human
Instant Payments Grow but the Real Barrier Is Human
April 20, 2026  |  Disbursements

“Instant Payments Are Winning. Why Are Some Consumers Still Saying No?”, a collaboration between PYMNTS Intelligence and Ingo Payments, looks at a simple but increasingly important...

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43% of SMBs Would Pay to Make Purchases in Installments
43% of SMBs Would Pay to Make Purchases in Installments
April 20, 2026  |  SMBs

Small businesses aren’t just shopping for new ways to pay. They’re looking for tools that give them greater control over timing, visibility and day-to-day cash...

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