Payments Intelligence

Banks Use Payout Moments to Build New Customer Relationships

Banks Use Payout Moments to Build New Customer Relationships
Banks Use Payout Moments to Build New Customer Relationships
May 14, 2026  |  Banking

Payouts don’t have to be a one-time transaction. They can be the beginning of a bank’s relationship with a new customer, according to the PYMNTS Intelligence report “Banking...

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Consumers Are Learning to Trust AI Through Shopping
Consumers Are Learning to Trust AI Through Shopping
May 14, 2026  |  Artificial Intelligence

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the...

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Why the DIY KYC Model Is Facing a Fraud Reality Check
Why the DIY KYC Model Is Facing a Fraud Reality Check
May 14, 2026  |  Digital Identity

A collaboration between PYMNTS Intelligence and Trulioo, “Built or Bought: How KYC/KYB Ownership Shapes Risk, Cost and Growth” examines how companies’ choices about identity verification...

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Issuers Chase Top of Wallet Through Better Apps
Issuers Chase Top of Wallet Through Better Apps
May 14, 2026  |  Credit Cards

As credit card spending remains resilient across many consumer segments, issuers are confronting a more nuanced contest over where that spending ultimately lands: not simply...

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35% of Firms Delay Embedded Finance Over Fraud Fears
35% of Firms Delay Embedded Finance Over Fraud Fears
May 14, 2026  |  Fraud Prevention

Embedded finance is giving businesses a faster way to move money, but its next stage of growth may depend on how well companies build security...

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Report Shows Real-Time Payments Promise CFOs More Than Speed
Report Shows Real-Time Payments Promise CFOs More Than Speed
May 14, 2026  |  Real-Time Payments

“Ready and Willing: B2B Payments Are Headed for Real-Time Rails. Here’s How They’re Getting There” is a collaboration between PYMNTS Intelligence and The Clearing House....

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Report Finds AI Is Widening the Issuer Performance Gap
Report Finds AI Is Widening the Issuer Performance Gap
May 13, 2026  |  Credit Cards

Customer lifetime value (CLTV) has long been seen as something that naturally grows as card issuers add more customers and launch more products. But this...

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Bots Turn Identity Into a Real-Time Test
Bots Turn Identity Into a Real-Time Test
May 12, 2026  |  Artificial Intelligence

A fundamental assumption about the internet has broken. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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